Meraki dashboard issue to acess

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Meraki dashboard issue to acess

Hi folks we are facing issue to acess the meraki dashboard page in the last 5 days , we already opened many ticket to investigate the issue without sucess.

Case : 10433978 and 10434259




[Mod note: edited to remove private customer information]

Kind of a big deal
Kind of a big deal

You can check the Dashboard status here.



I suggest you open a support case.

Thanks , but you can see my post I already opened a case : 

Case : 10433978 and 10434259



Have you tried it in another web browser?

Meraki Employee
Meraki Employee

You really should not be posting your customer number in a public space

Very good point @Ryan_Miles@AmyReyes just making you aware. 

Thanks Ryan and Blake! Just a heads up @renanforni, I edited your original post to remove your customer number. Sharing this in such a public and permanent way could pose a potential security risk and goes against our community guidelines, specifically #5 protect privacy - yours and others'

Kind of a big deal
Kind of a big deal

It might be related to just that shard, n387.  I haven't had any issues myself, but I don't have any orgs on that shard that I know of.


Is anyone else on shard n387?

Kind of a big deal
Kind of a big deal

@renanforni  A couple of things I would suggest are.


1. Try private / incognito mode on your browser so that history and caches aren't involved. 

2. Try a different web browser.

3. Try a different internet connection i.e. hot spotting from a phone or from home. (This removes the possibility of company firewall rules / content filtering being a problem )


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