Cases do not open in Dashboard

Solved
Roey1984
Building a reputation

Cases do not open in Dashboard

Hello

 

I`m trying to open a case for Meraki support regarding an issue I have with my MX (Showing many Events dropped).

Although I opened a case two times already, nothing is showing in the Dashboard.

Any idea what can be done?

 

Roey1984_0-1689147641198.png

 

1 Accepted Solution
ww
Kind of a big deal
Kind of a big deal

Did you get a email about the case? 

Try view old version in the right corner, or try another browser.

 

If that doesnt work try call support

View solution in original post

3 Replies 3
ww
Kind of a big deal
Kind of a big deal

Did you get a email about the case? 

Try view old version in the right corner, or try another browser.

 

If that doesnt work try call support

Roey1984
Building a reputation

Didn`t get any email.

Tried to open the first case in the old version and the new versions. both didn't work.

Where can I get their phone number ? I could find it online

 

Roey1984
Building a reputation

Ok was able to find their number

Thank you mate

 

Get notified when there are additional replies to this discussion.
Welcome to the Meraki Community!
To start contributing, simply sign in with your Cisco account. If you don't yet have a Cisco account, you can sign up.