Community email notifications failing DMARC

KevinT
Here to help

Community email notifications failing DMARC

With phishing at an all time high during this pandemic, we have started to flag emails failing DMARC... and it just so happens that some notifications from the Meraki Community system are failing the DMARC policy.

 

The reason for the failure is that the From and Return-Path headers are not aligned from the same domain.

 

KevinT_0-1596209601158.png

 

5 REPLIES 5
CarolineS
Community Manager

Thank you for the heads up. We will look into this!

Caroline S | Community Manager, Cisco Meraki
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PhilipDAth
Kind of a big deal

This looks correct to me.

 

noreply.meraki.com has no DMARC record, so the parent's domain policy will apply.  The DMARC policy for meraki.com is:

v=DMARC1;p=none;pct=100;ri=3600;

 The policy is "none" (p=none), so anyone processing DMARC should do nothing.

 

A quick Google search of Khorus and Lithium suggests it doesn't support any kind of DMARC configuration.

I've reached out to Khoros support about this just in case there's something they / we can do. We have set up SPF records at least, I'm pretty sure.

Caroline S | Community Manager, Cisco Meraki
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I can see SPF records.

CarolineS
Community Manager

Hi Kevin,

 

I believe we have fixed this by setting up DKIM. Can you verify that things look good on your end?

 

Cheers!

Caroline S | Community Manager, Cisco Meraki
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