Meraki

BishopM · ‎Aug 15 2022

I gave it a day or 2 to see if the iPad and Meraki would resume communication... but they didn't. Ended up restoring the iPad back to a fresh build and re-enrolling into Meraki and re-installing all the apps. A lot of work to clear a passcode. Will test another iPad and see if the Meraki "Clear Passcode" feature is working at all with iOS 15.6

BishopM · ‎Aug 11 2022

It's not responded to Meraki since 8 Aug:

BishopM · ‎Aug 11 2022

Thanks, I've tried that, several days ago, but it hasn't made a difference.

BishopM · ‎Aug 11 2022

An iPad with iOS 15.6 accidently had a passcode set when a user picked it up after an iOS update. The Clear Passcode command is not working with the following message in the Activity Log: Code: 5013 Domain: MCPasscodeErrorDomain Error: The passcode cannot be cleared (-1) The iPad has now not accepted any communication/commands from Meraki for the last 4 days...Any ideas on how to resolve it gratefully accepted.

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Re: Meraki failing to clear passcode on iPad

Re: Meraki failing to clear passcode on iPad

Re: Meraki failing to clear passcode on iPad

Meraki failing to clear passcode on iPad