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About KevinUK
KevinUK
Here to help
Member since May 26, 2022
Jan 12 2024
Community Record
9
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Dec 15 2023
2:48 AM
2 Kudos
We have reverted to using a different way of rolling the music out rather then using backpack we have locked the tablets down using MerakiSM. Deployed Synology Music Streaming service to offline the files on the devices, which is a decent alternative combining the two techs to lock devices and centrally manage the music.
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Dec 12 2023
3:33 AM
We are using android tablets, and the backpack location appears secured/hidden from a number of music apps tried so far. have raised a case will see what i get back would be good if you could specify where the backpack location is stored.
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Dec 12 2023
3:11 AM
Hello All We have some tablets that will be used in a spa treatment room we have some royalty free music that we want to push to the tablets and lockdown so they can only play and use that music pushed. We can get the music on to the tablet but cant get music apps to see the location where the music is stored as it keeps it in the app backpack in the MerakiSM folder which most apps wont then let you browse to. Any suggestions?
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May 19 2023
3:13 AM
So it connects only at 100mb we see it go for a 0.0.0.0 IP that then disappears and when we click into look at the client it shows the below: IPv4 address: IPv6 address (link-local): fe80:0:0:0:f207:86ff:fe18:86c0 MAC address: f0:07:86:18:86:c0 VLAN: 20 — Voice Port forwarding: none 1:1 NAT IPs: none
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May 17 2023
4:16 AM
Laptop or any other desk phone seems to work fine its just this Bittel repeater that seems to struggle but only when plugged into the MR30H
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May 17 2023
1:23 AM
Hello All I have just finished deploying Meraki AP's through one of our Hotels one of the aims was to move away from analogue phone system and deploy VOIP in room phones. We have opted for a Jacob Jensen handset that would connect to a POE Bittel repeater that would act as DECT between the handset the repeater. The Bittel repeater works fine VLAN on on VOIP and the device boots obtains IP form the Mitel phone system when plugged directly into any of our Meraki switches, however as soon as it is plugged into the MR30H the device boots but doesn't obtain IP (shows as connected but with 0.0.0.0 IP address). POE usage shows as well below the maximums Plug a standard IP desk phone into the MR30H and it works fine Packet capture does nothing different from what is being seen. Support from both Meraki and our phone provider and external IT support provider have done packet captures, troubleshooting, different configs but still no closer to sussing the problem. Support from Bittel is limited but working on that. Hardware in use: MR30H MS225-48FP Bittel bt6570 (Repeater base unit) Jacob Jensen IP20 (sold with the Bittel repeater) I am reaching out to the community to see if there is anyone experiencing similar issues or experiences with Bittel hardware on Meraki equipment. Or if there is anyone using a similar technology that will allow me to do the above? Questions or suggestions much appreciated
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May 30 2022
12:52 AM
Had same problem: Trying to exit kiosk on Samsung Galaxy A12 (SM-A127F) Android version is 11 Patch level is 1st March 2022 (release 1) App version is 5.8.0 Network-configured Agent version is 3.1.2 Meraki Actions Taken Advised this is a known issue - attached to the parent bug report Anecdotal notes from Support engineers state Android 12 does not experience this, noted it appears to be arriving for this model possibly in the next few months Suggest to test if it becomes available, otherwise we will update with any changes in the bug report status https://www.androidcentral.com/when-will-my-phone-get-android-12 Suggests that Android 12 should be available to upgrade in July 22 - will see!
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May 30 2022
12:38 AM
Morning Tried this on Friday and will review the settings today but device was left plugged in over weekend and all I had load up on the phone was the Kiosk interface with no Apps. Due to a bug on the version of Android that is running on the phone I cannot exit Kiosk mode to check to see if the apps have installed without removing the kiosk profile from the phone. Will update once reviewed
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May 26 2022
4:22 AM
So I have a number of remote sites that are using mobile devices connected to WiFi only. We have 4 apps that we want them to have access to and that works well in testing! My problem appears when I want to have a device work out the box... I will get a staff member on site to scan the android enterprise enrollment barcode and the profiles will be applied to that device. As soon as the Kiosk mode profile is loaded it appears to stop doing anything else on the device it stops installing the 4 apps, applying security policies and branding (lock screen and background wall papers). My work around is install all other profiles first wait for the device to do all the updates then come back and re-apply the kiosk profile... does this sound right?
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| 1729 | Dec 15 2023 2:48 AM |
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