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About pcrequest
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Aug 24 2022
2:30 PM
I'll keep you all updated, but it is a low priority now, and I'm supporting low-tech people remotely, so I may not get to the bottom of this anytime soon. Thanks for the replies!
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Aug 23 2022
12:02 PM
I support them remotely. Are we hunting for cordless phones etc? Thanks.
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Aug 17 2022
1:44 PM
It wasn't clicking for me what the Local page was. I rarely get to touch see or touch the hardware. So I'll need to remote into a laptop into the site to reach the Local page. Thanks.
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Aug 17 2022
1:23 PM
Where do I find the MX65 controls to verify link Autonegotiate/duplex/speed etc? I found a guide but I can't find the headings they reference, so perhaps outdated? https://www.libble.eu/cisco-meraki-mx65/online-manual-922666/?page=6 Here's what's going on: the Internet works, but the link is slower than our service level. I have Internet 2 showing 100Mbps full duplex when I hover over the Summary tab graphic (Security & SD-WAN > Appliance status > Summary). It has Cat 5e patch from Internet 2 to the ISP's ONT which the ISP says should auto-negotiate at 1Gbps (and that's the speed we pay for). Internet 1 port is open and can be used for troubleshooting. My next opportunity I'll have someone onsite try WAN1. Thanks
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Jun 23 2022
12:15 PM
Great idea, and thank you! I will definitely do this in other scenarios. In this case, the z3 is in an orange state, and it won't allow a pcap. https://documentation.meraki.com/General_Administration/Cross-Platform_Content/Alerts_and_Notifications/Common_Dashboard_Alerts_for_Device_Connectivity#Poor_connectivity_to_the_Meraki_cloud I learned through photos the wrong modem is hooked up! I've basically figured out my problem, but perhaps if I didn't have access to photos, is there another way besides a pcap to figure out the mac? I'm guessing not.
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Jun 23 2022
7:21 AM
Is there a way to see the MAC address of my ISP's upstream device? I'd like to verify the manufacturer of whatever is plugged into the Internet ports of z3/mx68 etc. Thanks.
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May 18 2022
10:56 AM
Z1/Z3 > Teleworker Gateway > Appliance Status > Uplink > What does WAN loss at the bottom exactly mean? Of course, it should mean if the ISP especially needs to complete a repair, and this has happened before, as expected. But sometimes I'll show high loss like this: MTR from Meraki Dashboard looks good. I'll do a WinMTR from my workstation to the remote Z1 (3Mbps Centurylink DSL) and it looks perfect. The site has a relatively slow DSL. Can the Loss be from wifi at all or something other than WAN? I wouldn't expect this, but I cannot explain the loss. I've spoken to the DSL ISP many times and they remark all the stats look better than typical DSL connections. So can the WAN link actually be fine, and WAN Loss shows high because of another reason I can investigate? Thanks in advance.
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