Same issue here, both Windows and Mac devices.  It's not something I use a lot, and for a while it would occasionally work, but lately no devices will allow a screenshot.  Agent is version 3.1.1 on Windows and Mac ... View more

I've seen the same issue on the Windows devices.  Also only seeing 3.1.1 for download. ... View more

Any fix for this problem. Or we waiting for another firmware update? ... View more

Did you have any luck with a solution from any other sources?  Similar situation here.  VPNs breed worse than rabbits.  I've been blocking full CIDR IP blocks and I'm making some headway, but every day there's a new one. ... View more