Same issue here, both Windows and Mac devices. It's not something I use a lot, and for a while it would occasionally work, but lately no devices will allow a screenshot. Agent is version 3.1.1 on Windows and Mac
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Did you have any luck with a solution from any other sources? Similar situation here. VPNs breed worse than rabbits. I've been blocking full CIDR IP blocks and I'm making some headway, but every day there's a new one.
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