As we've seen this referenced on some cases recently, I'd like to clear up that the reference to a "cache clear" actually pertains to a "configuration fetch" issue. Root causes for these cases have been seen to be either a back-end change that Meraki Support is required to implement, or were found to be routing/allowed outbound port issues on the Azure side (as listed in the "Help>Firewall info" page). I'm posting the above terminology so that any Support Engineer on your next case may be able to follow up on your request with more efficiency.
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