Updates from some testing so far: 1. FortiGate 40F and FortiAP 221 Dear god these has to be the most confusing, bloated, buggy and slowly loading cloud managed network products on the market. A complex myriad web portals, many with duplicative features, none intuitive to use for a new network setup. Got the FortiGate up and running for routing and firewall, but AP never would register and get its config. Biggest problem: all of the FortiNet support sites literally won't load any KB articles (e.g. https://docs.fortinet.com/) and take literally 10 minutes to load one page. I'm sorry but is this 1995? NEXT! RMA'ing these boys.   2. Eero POE Gateway + POE AP It's magically easy to set up (too easy!) but even more limited config options vs. Meraki Go. No real QOS settings, limited firewall config settings, sparse details from their support team on what capabilities the firewall actually has. Would like to give this an honesty try but worried we'd have QOS issues with ~10 voip phones in our most populated site, and the lack of advanced config options is concerning.   3. Netgear Insight products for business - maybe the best option I've tested so far. PR60X router/firewall, a managed insight switch and AP. Had hope for this series and the router setup went very smoothly. Cloud UI is very easy to use, and shockingly the quick start guide in the box was actually accurate for how to get it up and running, registered to insight cloud management, etc. I hit a speedbump with AP setup because I didn't realize you have to allocate licenses ("Insight Credits") before registering the serial number to your site or else the registration gets messed up and the device never successfully gets provisioned. Had to wait on hold for an hour for their support to tell me this, but at least they knew the problem right away and it was a quick fix.  Overall, Insight line could be a good option tbh, except one annoyance: you can't set a nickname for clients on the network, and their auto detected manufacturer/OS is not very accurate (e.g. labeled a wifi speaker as an Xbox360).      TLDR: Meraki Go isn't gone yet, but already missing it 😭 ... View more

I agree with the others who are angry about Meraki Go being EOL; it could have easily been the #1 SDN networking product suite for SMBs with the right marketing by cisco but as usual they spin up a business, underfund it, never learn how to market to anyone besides enterprise (STILL? YOU'VE HAD DECADES. FIND AN AGENCY JFC!) and then wonder why it's not growing fast enough and kill it off.   @Silentshooter I'm looking at Aruba/HPE InstantOn, curious what you recommend for the routing/firewall components since they are still sorely lacking even a single product to cover that? Also, curious if InstantOn support is accessible as a smb/soho customer - do they have phone support and any good?   I've started sales conversations with Fortinet, Meraki Proper, EnGenius FIT; will be evaluating pricing for a basic small office package (1x router/firewall, 1x access point, 1x poe switch) as well as usability of these platforms and share updates here. ... View more

@AscendLLC  OP here on a new account bc I got locked out of my previous cisco sso ID 😄    Need more info to help you: 1. What exactly is the problem you are having? No audio on inbound voip calls? Or just poor quality? 2. Who is your hosted voip carrier?   If it's poor quality, there's not much reason it would only impact inbound calls.   If it's one way audio or no audio then you may want to contact Meraki Go support to find out if there's a way to "trigger" or "open" some specific TCP & UDP ports which your voip carrier would need to tell you. Most common ones for voip are UDP 5060-5090. To my knowledge, the GX20 doesn't have a "SIP ALG" feature which some small biz/home routers have that interferes with cloud voip calling.   We have an MGO GX20 and MGO switches powering our office network with 9 voip endpoints on a 150mbps cable connection with no quality issues. Typically 3-4 users on calls max at a time. No special QOS or port triggering was required. We're using Webex Cloud Calling and 8800 series cisco phones. In evaluation before install, we also tried Zoom Phone voip, and no issues with that either. ... View more