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About sfaeder
sfaeder
Here to help
Member since Sep 28, 2021
Feb 16 2022
Community Record
11
Posts
1
Kudos
0
Solutions
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Oct 28 2021
8:29 AM
1 Kudo
Nevermind, it is now working. It's just that the MACs I was trying didn't seem to populate with anything. Thank you sir!
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Oct 28 2021
8:21 AM
Thanks. I just tried cURL, but it is not giving me a response. I am getting code 204 - "The server successfully processed the request, but is not returning any content." Is there a piece I am missing somewhere?
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Oct 28 2021
7:19 AM
Thanks @LearningIsFun Unfortunately the Org level search function for clients has been broken in my web dashboard for months. I still have Support looking into it and they suggested I try the API to regain that function. I am trying to follow their advice, but I'm stuck on getting this Get command to actually work.
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Oct 28 2021
7:17 AM
Thank you very much, @ShawnHu ! Unfortunately I cannot seem to get this working still. I tried adding the new endpoint manually because I could not seem to update my current API in Postman. Every time I run the Get, it tells me "There was an error in evaluating the test script: Error: No data, empty input at 1:1 ^". Am I doing something wrong, or could you please point me in the right direction to figure this error out? Thanks again!
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Oct 28 2021
5:40 AM
Hi all, I am wondering if this is possible? I am new to Meraki Dashboard API and am trying to find one client in my organization of 80 networks and over 10,000 devices. I was told API was the best way to search for clients like these, but I cannot figure out the best way to tack them down.
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Sep 29 2021
5:16 AM
Sadly I am beginning to see it. My ticket is not a request but an incident, though. Nonetheless, I feel like I am being completely ignored internally. I appreciate @GiacomoS raising the issue on his end, but I have still not heard back from anyone regarding my case. Even my support engineer has not responded to me in over a week (not that his responses have ever been useful thus far). I have to say, I am extremely disappointed with Meraki's customer support. I wish they could just communicate at the very least. Is that too much to ask?
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Sep 29 2021
5:01 AM
Thank you for the suggestion, @rhbirkelund . Yes, I have tried all of the above on more than one occasion. I have even tried from completely different computers that I have never signed into before, all to have the same missing feature. This issue is on Meraki's end. They seem to be aware, but will not communicate anything with me.
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Sep 28 2021
3:43 PM
Hi @cmr and thank you for the suggestion! I have tried having my account deleted and re-created, but the issue persisted. My organization will not permit me to have a second email address, so I'm not sure how I could create a brand new account without that. I also asked the support engineer if he could somehow reset my account from his end, but I never received a response. I am certainly open to any and all suggestions, though!
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Sep 28 2021
7:28 AM
DM sent. Thank you again for agreeing to take a look, @GiacomoS , I really appreciate any and all help at this point!
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Sep 28 2021
6:28 AM
Thank you very much for forwarding, Inderdeep. I sincerely appreciate any help with this!
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Sep 28 2021
6:03 AM
Good morning, I have been dealing with a dashboard issue for almost 3 months with no resolution. The case itself has ben opened for over two months and support has never offered any sort of resolution or assistance. The only response I ever get from my engineer is "we are waiting for internal devs to resolve the issue". I have tried to escalate a couple of times, but he refuses to do anything or escalate to anyone. To top it off, we are currently in between Meraki reps, so I do not have one that I can reach out to at the moment. The problem is with the Meraki dashboard itself. I cannot search for clients by name via the dashboard. It does not offer me that as an option. We are under the limit that Meraki recommends and other admins on my team are able to resolve client/host names with no issues. It is only my account that is affected for some reason. This happens on any computer or browser, even after clearing cache. I really need this dashboard issue resolved as it severely hinders my work. Is there anything I can do to get some real assistance or visibility on my issue?
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