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  • About cmeyerdnh
cmeyerdnh

cmeyerdnh

Here to help

Member since Apr 12, 2018

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5
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5
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First 5 Posts View All
Latest Contributions by cmeyerdnh
  • Topics cmeyerdnh has Participated In
  • Latest Contributions by cmeyerdnh

Re: New camera site survey tool available

by cmeyerdnh in Smart Cameras
‎06-17-2021 05:56 AM
2 Kudos
‎06-17-2021 05:56 AM
2 Kudos
Nice piece of history. Can we get an update? ... View more

Re: Dual Band and Band Steering

by cmeyerdnh in Wireless LAN
‎02-21-2020 08:27 AM
1 Kudo
‎02-21-2020 08:27 AM
1 Kudo
In my experience band steering works fine for devices that work on 5hz. Devices that only support 2.4 do not tolerate it. My experience is with legacy and IOT devices. They will connect but disconnect and reconnect constantly. Given the way Meraki states band steering works, I do not know why this should be. Could be something in the config could be adjusted to fix it but I couldn't figure it out. Kind of defeats the point of band steering, but since that riff raff was to be be isolated anyway it was an easy fix. ... View more

Re: PDL vs Co-term license purchase

by cmeyerdnh in Dashboard & Administration
‎02-18-2020 07:44 AM
1 Kudo
‎02-18-2020 07:44 AM
1 Kudo
Thanks for replying. They were trying to renew a couple of devices. Funny story though, I had asked them a bunch of questions for clarity while I started working this. They just got back to me and stated that they were able to apply the license. Of course they disregarded all of my questions, sigh. Now I am trying to find out how this was resolved to see if I can get some insight in to what was going on and why Meraki support would have stated what they did. They had attached the email so I at least know that was accurate. As I understand it the only issue would be if the license had started to "burn" but since it was only a few weeks old and unclaimed it should have been fine.....and from the last customer reply I guess it was. Since it is challenging to get information from our customers, I will be lucky to learn any more now that they do not need us, lol.  ... View more

PDL vs Co-term license purchase

by cmeyerdnh in Dashboard & Administration
‎02-17-2020 09:33 AM
‎02-17-2020 09:33 AM
Hello, I am pretty sure I know the answer to this but our customer is getting a different answer from Meraki support.   The customer purchased licenses some MRs and MX'es. Before applying them, they switched their org PDL. When they tried to claim the license it failed. (They sent me a screen shot but it did not include the error. Still trying to get that)   A big concern that I have though is that they contacted Meraki support. Support worked with them and came to the following conclusion.   From Meraki Support "What is the problem? Advised the customer’s licensing model has been converted to the PDL model but the included licenses in<snipped> are in co-term model. Advised since they purchased the license recently, they can just RMA the license and purchase the correct license for the PDL dashboard." This makes 0 sense to me given that it is stated multiple times that there is no difference in the license purchase.   For example.. “Ordering Meraki licenses does not differ between the co-termination and per-device licensing model.” <snipped> “Customers do not need to ask for a ‘Device license’, rather they just purchase the product and assign it accordingly.” The Science Behind Per-Device Licensing   I see nothing in the documentation that support the diagnoses and corrective action stated by Meraki support. Am I missing something here or is support crazy?       ... View more

Re: New camera site survey tool available

by cmeyerdnh in Smart Cameras
‎02-18-2019 01:35 PM
1 Kudo
‎02-18-2019 01:35 PM
1 Kudo
Ran into a situation today where this would have been great to present to the customer. While we can use it in this condition, I can not present it to them missing these cameras though. Hopefully this is coming soon. ... View more
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RehhRusso1
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StuKoalaIT
StuKoalaIT
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BrechtSchamp
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My Top Kudoed Posts
Subject Kudos Views

Re: New camera site survey tool available

Smart Cameras
2 4433

Re: Dual Band and Band Steering

Wireless LAN
1 2346

Re: PDL vs Co-term license purchase

Dashboard & Administration
1 1079

Re: New camera site survey tool available

Smart Cameras
1 9883
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