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About JRMcGee
JRMcGee
Here to help
Member since Aug 5, 2021
Jun 16 2023
Community Record
13
Posts
2
Kudos
1
Solution
Badges
Mar 22 2023
7:19 AM
We upgraded our MX to firmware 17.10.2 and we now use CISCO Secure Connect (Anyconnect) 5.0.01242 and have need seen this issue again.
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Jan 10 2023
11:26 AM
Hi @ontheroadoflife It was 17.x - i cannot remember the exact version number. No, i did not have issues with users being prompted for UN and password but no MFA. What is your Authentication Type set to?
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Oct 7 2022
10:30 AM
Tagging myself to this forum, I would like to know also. I bought an Extreme X440-G2-48P-10GE4 48 port switch, for our AV setup. Wish Meraki would have a switch with AVB support, since AV systems are not going anywhere.
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Oct 4 2022
8:10 AM
@coelmann Make sure it is 16.16.6, not 16.16 I had to get Meraki support to do it for me, as it was not an option for me. thank you
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Oct 4 2022
7:36 AM
@coelmann We downgraded our firmware to 16.16.6 on our MX. Since we have done that, we have not had any users experiencing the blank box after MFA on Anyconnect.
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Sep 30 2022
10:59 AM
Hi @coelmann, Meraki support got back to me and instructed me to downgrade my MX to firmware 16.16.6 My support agent told me that he has found related cases and this was the fix. I am going to test it this weekend, hopefully all goes well.
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Sep 28 2022
6:17 AM
Hi Ryan, We do have a case open with Meraki. We are still troubleshooting the issue. Just wanted to know if anyone else has seen this issue. Thank you.
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Sep 27 2022
12:42 PM
We are using CISCO Anyconnect VPN client software to connect to our Meraki MX. Authentication Type is SAML using our idP provider (OneLogin) for MFA. Sometimes, after a user enters their credentials in CISCO Anyconnect, it goes to a white screen box after mfa authentication. The box will stay there about a minute and will error out. The error is "CSRF token verification failed" This happens randomly to different users at different times, making it hard to replicate the issue. The rest of the times, we are able to connect without an issue. Has anyone see this issue before?
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Aug 6 2021
10:46 AM
2 Kudos
From CISCO Meraki today............ Dear Cisco Meraki Customer, On Thursday, August 5, 2021, at 12:00 pm UTC, Cisco Meraki encountered a problem with a certificate expiration that impacted certain cloud-based services, including device configuration, SSID availability, Meraki Authentication, Systems Manager, MV cloud archive, and MT sensor data. Our engineering teams isolated the problem and renewed the certificate. Services were fully restored at 4:40 pm UTC. Our team is actively working to add additional safeguards to avoid these occurrences in the future We apologize for any inconvenience this may have caused and thank you for your patience. Should you have any questions or concerns about this update. Sincerely, The Cisco Meraki Team
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Aug 5 2021
11:13 AM
@GiacomoS As long time Meraki customer, why did it take 5+ hours to fix this issue. What was the root cause? How is Meraki going to prevent this from happening again? Is there a plan in place to remedy issues like this? This is very concerning that this has happened.
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My Accepted Solutions
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|---|---|---|
| 20743 | Oct 4 2022 7:36 AM |
My Top Kudoed Posts
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