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  • About M-DOS
M-DOS

M-DOS

Here to help

Member since Apr 8, 2021

‎07-08-2022
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Meraki Employee ConnorL
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Kind of a big deal PhilipDAth
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Community Record

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First 5 Posts
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Topics M-DOS has Participated In
  • Topics M-DOS has Participated In
  • Latest Contributions by M-DOS

Re: New SM Agent v3.1.0 for macOS and Windows Now Available

by ivanpetrov in Mobile Device Management
‎07-06-2021 01:01 PM
‎07-06-2021 01:01 PM
Shall we expect this bug to be sorted out? Deploying new computer, either Apple or Intel chip, will fail to enroll in SM when 3.1.1 is utilized. To work around the problem I have to either manually install the agent using the environment script to provide network ID/etc or to roll back to default to 3.0.2 which breaks automatic install on Apple silicon macs because Rosetta does not deploy automatically. Duh!! ... View more

Port 993 Error in Meraki Log - Agent 3.1.0

by M-DOS in Mobile Device Management
‎06-22-2021 11:53 AM
4 Kudos
‎06-22-2021 11:53 AM
4 Kudos
All,   Be aware if you are receiving a Port 993 error in Meraki SM logs it may be a result of enrolling your device under a different user then the primary user.  Example would be where you login as administrator on a new machine and perform system enrollment for a non-existent profile on the machine.  Once enrollment is complete, it appears to be associated with the admin user, if you create a separate profile (domain profile) after enrollment, it will result in the log file showing a Port 993 error in the SM Log.    Fix is to uninstall Meraki Agent (Do Not Repair, you'll have other issues) and unenroll the device as the user.  Enroll the device as the primary user and install agent as the primary user to avoid any issues.  Here is the exact info I see in the log, after switching user and logging in as the enrolled user (admin) Meraki began pushing applications and responding correctly.   I hope this helps everyone out with troubleshooting issues.   Example of errors in Meraki Log   2021-06-21 11:17:41.227330 [5572]: service_main: G::lobal()->config.tun_hosts has changed: (.meraki.com:993) (re)starting tun_clients 2021-06-21 11:17:41.243035 [1620]: TunClient::main() [.meraki.com:993], starting up... 2021-06-21 11:17:41.602753 [1620]: TunClient::handle_request [.meraki.com]: request 2021-06-21 11:17:41.702953 [1620]: TunClient::handle_request [.meraki.com]: request 2021-06-21 11:17:42.758159 [1620]: TunClient::read_request() [.meraki.com:993], unexpected SSL error 6 after SSL_read() returned 0 2021-06-21 11:19:45.951872 [5572]: ClientManager::check_client_pulse(): client .meraki.com:993 timed out; restarting ... View more
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  • Enrollment

Is there a Health check option for Meraki System Manager?

by M-DOS in Mobile Device Management
‎06-09-2021 04:56 PM
‎06-09-2021 04:56 PM
More and more I can't trust the information I see in the portal as 3.1.0 doesn't tell me if an agent is working properly or not.  Is there a way Meraki can tell if all my clients are working correctly and don't have errors?  I'd hate to find out when trying to wipe someones machine that the agent is working properly because I trusted the false information in the dashboard. ... View more
Labels:
  • Labels:
  • Monitoring

Re: Deploying CrowdStrike Profile to MacOS - SPErrorDomain Error 10

by M-DOS in Mobile Device Management
‎04-08-2021 11:47 AM
‎04-08-2021 11:47 AM
Create a different profile Thomas excusively for the m1 Mac's.  Most likely this is failing only on your m1 MAC's as I've seen this happen only on the M1 (Apple Silicon) devices.  Best solution is to create a separate profile for your M1's that excludes the KEXT extension profile, once you remove this the SPErrorDomain Error 10 is resolved.  Hope this helps.     ... View more
Kudos from
User Count
ConnorL
Meraki Employee ConnorL
1
OliverH
OliverH
1
PhilipDAth
Kind of a big deal PhilipDAth
3
ivanpetrov
ivanpetrov
1
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Kudos given to
User Count
SvenS
SvenS
1
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My Top Kudoed Posts
Subject Kudos Views

Port 993 Error in Meraki Log - Agent 3.1.0

Mobile Device Management
4 554

Re: New SM Agent v3.1.0 for macOS and Windows Now Available

Mobile Device Management
2 5802
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