We are delighted to announce the launch of the Client-based Zero Trust Network Access (ZTNA) feature for Cisco Secure Connect. This new feature complements our existing Clientless ZTNA, providing you with even more secure and flexible hybrid work options.   What are the benefits of Client-based ZTNA? Enhanced Security: Client-based ZTNA adds a critical layer of protection by verifying device identity and health before granting access to resources and data. This granular control significantly reduces the attack surface and mitigates risks associated with compromised or untrusted devices. Improved User Experience: Users can now enjoy seamless and secure access to corporate resources from anywhere, anytime, and on any device without the complexity of traditional VPNs. This translates to increased productivity and a better overall user experience. Expanded Use Cases: With Client-based ZTNA, we unlock new possibilities for our customers. They can now extend secure access to unmanaged devices, contractors, and partners, easily enabling secure collaboration and remote work scenarios.   What about our existing Clientless ZTNA? Our Clientless ZTNA solution remains valuable for providing secure access in specific scenarios. The introduction of Client-based ZTNA complements our existing offering, giving our customers more flexibility and choice to address their unique security and access needs.   How can I enable this new feature? New Customers (Customers who provisioned their accounts 1 August 2024 or later): Starting today, all new Secure Connect Complete customers will have this feature enabled by default. This applies to both Essential and Advantage customers. Essential customers are limited to 10 private resources, while Advantage customers can have 1000 private resources. Existing Customers (Customers who provisioned their accounts before 1 August 2024): We can start enabling this feature for existing customers in two weeks. Beginning on August 15, 2024, please contact Support to enable this feature for your organization and coordinate the necessary data migration.   Where can I learn more about this feature?   Please refer to the Secure Connect documentation to learn more about this feature. ... View more

Before the integration of Meraki SD-WAN Hubs, the Secure Connect cloud had to serve as the hub, and all sites were required to be spokes. Now, with the support of the Meraki SD-WAN Hub, a site connected to Secure Connect can function as either a hub or a spoke.   This feature is particularly beneficial for existing Meraki SD-WAN customers, as it allows them to directly access their private applications through a Meraki Hub. This setup can reduce latency for sites that are located close to the hub site or if the application is hosted on an IaaS platform such as AWS, GCP, Azure, or others.   Additionally, there are other use cases to consider. If you're interested, you can learn more about Meraki SD-WAN Hub integration by clicking here to visit the documentation page.   ... View more

Currently, we have two data centers in Mumbai, IN. Those data centers will be undergoing consolidation the first week of July. To ensure minimal impact on your business operations, we have scheduled the consolidation to occur during non-business hours. Nevertheless, we advise all customers to plan for a possible service interruption in Mumbai during the maintenance period.   If you are utilizing AutoVPN or IPsec tunnels at the Mumbai data center, rest assured that your tunnels should be seamlessly migrated to the consolidated data center. We will be using the same automated tunnel migration process when a data center goes out of rotation for maintenance.  There may be a disruption as we transition your active connections, requiring a disconnect and reconnect phase. To minimize any chance of impact, please make sure you have backup tunnels configured to the secondary data center.   Please contact our support team if you have any issues post-migration.     https://documentation.meraki.com/CiscoPlusSecureConnect/Cisco___Secure_Connect_Troubleshooting_Guides/How_to_Contact_Cisco___Secure_Connect_Support ... View more

We've unified Remote Access settings in the Meraki dashboard UI for a smoother experience. This update replaces the previous configuration page in the Umbrella dashboard, reducing the need to switch interfaces. Moreover, we have a wizard to walk you through the required and optional steps to setup remote access. Click here to the documentation page. Here are a couple of screenshots from the updated user interface.   1. Remote Access main setup page   2. Setup wizard     3. Improve Traffic Steering setup     ... View more

  If you are at Cisco Live in Las Vegas please take some time to see the Secure Connect team.   Sessions Monday, Jun 3 BRKSEC-2158: Achieve Next-Generation Zero Trust with Secure Connect powered by Cisco Secure Access  (1:00 pm - 2:00 pm) Tuesday, Jun 4 BRKXAR-2024: Cisco Unified SASE Secure Connect: Optimizing Uptime with Simplified Troubleshooting while Facilitating NOC to SOC/NOC Evolution  (1:00 pm - 2:30 pm PDT) PSOENT-1009 – Embrace Smarter, Secure Connectivity with Unified SASE, Powered by Cisco Secure Connect  (2:30 pm - 3:00 pm PDT) Thursday, Jun 6 BRKENT-2123: Empower Your Meraki SD-WAN: Unleashing Unified SASE with Cloud-Driven Secure Connect  (Thursday, Jun 6 | 8:30 am - 10: PDT)     Demos Showcase Booth: Demo NET03 – Start Your SASE Journey LABMER-2309: Meraki MX Remote Access VPN from Classics to Cisco Secure Connect  (Walk-in Lab) ... View more

  Welcome to Secure Connect! If you are new to Secure Connect, here are some videos that will help you get started with provisioning your account. These videos only cover the basics.  We highly recommend visiting our documentation site. On the site, you will find a Solution Overview and Design Guide, as well as more detailed information on configuring and utilizing Secure Connect.   If you need an overview of Secure Connect service, please check out the Solution Overview video in Useful Links.     1. Setting up your Secure Connect account       2. SD-WAN (Secure Connect Complete and Foundation)   2a. Understanding Meraki SD-WAN       2b. Understanding Secure Connect Site Interconnect       2c. Connecting a Site to Secure Connect - New Meraki SD-WAN customer     2d. Connecting a Site to Secure Connect - Existing Meraki SD-WAN customer       3. Remote Access (Secure Connect Complete)   3a. Understanding Remote Access      3b. Identity Provider: Integration Overview       3c. Identity Provider: Microsoft Entra ID Integration       3d. VPN Remote Access overview       3e. Clientless ZTNA Remote Access overview     Next Steps After you have set up your accounts, connected a site, and added remote users the next steps would involve customizing the DNS, Firewall, and Web policies.  Please go to our documentation site to learn about setting up policies.   https://documentation.meraki.com/CiscoPlusSecureConnect   You can also check out our video playlist for more configuration videos. ... View more

Secure Connect Complete services are now available in our Australian data centers in Sydney and Melbourne, and in our Canadian data centers in Toronto and Vancouver. This provides customers in those regions with faster connectivity for branch offices, plus VPN-based remote access and client-less ZTNA services for remote workers.   Connecting to those Data Centers: Australia: For connect sites, select "Australia-1" region option.  For remote access, you will find the Australian DCs under "Asia Pacific & Oceania". Canada: For connect sites, select "Canada-1" region option.  For remote access, you will find the Canadian DCs under "North America".   A list of all Secure Connect Data Centers (Point of Presence) can be found here. ... View more

Solution Overview Video - If you are new to Secure Connect then check out this video that provides an overview of the solution. Secure Connect Introductory Course - This is an on-demand, self-paced course that covers features, benefits, and functionality of Cisco Secure Connect. Secure Connect Documentation (main page) - Learn how to setup and configure Secure Connect. Below are some key documents on the documentation site for new customers: Solution Overview Design Guide Getting Started Checklist Secure Connect on the Meraki Support Community - Find answers and post questions to community members in the Meraki Community Secure Connect technical forum. FAQs - Browse a list of Secure Connect frequently asked questions with answers. Data Centers - A list of Secure Connect data center locations. Service Status Page - Check the status of the Secure Connect infrastructure. Data Sheet - The Secure Connect data sheet on cisco.com. ... View more