Before the integration of Meraki SD-WAN Hubs, the Secure Connect cloud had to serve as the hub, and all sites were required to be spokes. Now, with the support of the Meraki SD-WAN Hub, a site connected to Secure Connect can function as either a hub or a spoke.   This feature is particularly beneficial for existing Meraki SD-WAN customers, as it allows them to directly access their private applications through a Meraki Hub. This setup can reduce latency for sites that are located close to the hub site or if the application is hosted on an IaaS platform such as AWS, GCP, Azure, or others.   Additionally, there are other use cases to consider. If you're interested, you can learn more about Meraki SD-WAN Hub integration by clicking here to visit the documentation page.   ... View more

Currently, we have two data centers in Mumbai, IN. Those data centers will be undergoing consolidation the first week of July. To ensure minimal impact on your business operations, we have scheduled the consolidation to occur during non-business hours. Nevertheless, we advise all customers to plan for a possible service interruption in Mumbai during the maintenance period.   If you are utilizing AutoVPN or IPsec tunnels at the Mumbai data center, rest assured that your tunnels should be seamlessly migrated to the consolidated data center. We will be using the same automated tunnel migration process when a data center goes out of rotation for maintenance.  There may be a disruption as we transition your active connections, requiring a disconnect and reconnect phase. To minimize any chance of impact, please make sure you have backup tunnels configured to the secondary data center.   Please contact our support team if you have any issues post-migration.     https://documentation.meraki.com/CiscoPlusSecureConnect/Cisco___Secure_Connect_Troubleshooting_Guides/How_to_Contact_Cisco___Secure_Connect_Support ... View more

We've unified Remote Access settings in the Meraki dashboard UI for a smoother experience. This update replaces the previous configuration page in the Umbrella dashboard, reducing the need to switch interfaces. Moreover, we have a wizard to walk you through the required and optional steps to setup remote access. Click here to the documentation page. Here are a couple of screenshots from the updated user interface.   1. Remote Access main setup page   2. Setup wizard     3. Improve Traffic Steering setup     ... View more

  If you are at Cisco Live in Las Vegas please take some time to see the Secure Connect team.   Sessions Monday, Jun 3 BRKSEC-2158: Achieve Next-Generation Zero Trust with Secure Connect powered by Cisco Secure Access  (1:00 pm - 2:00 pm) Tuesday, Jun 4 BRKXAR-2024: Cisco Unified SASE Secure Connect: Optimizing Uptime with Simplified Troubleshooting while Facilitating NOC to SOC/NOC Evolution  (1:00 pm - 2:30 pm PDT) PSOENT-1009 – Embrace Smarter, Secure Connectivity with Unified SASE, Powered by Cisco Secure Connect  (2:30 pm - 3:00 pm PDT) Thursday, Jun 6 BRKENT-2123: Empower Your Meraki SD-WAN: Unleashing Unified SASE with Cloud-Driven Secure Connect  (Thursday, Jun 6 | 8:30 am - 10: PDT)     Demos Showcase Booth: Demo NET03 – Start Your SASE Journey LABMER-2309: Meraki MX Remote Access VPN from Classics to Cisco Secure Connect  (Walk-in Lab) ... View more

If you are new to Secure Connect, we have some videos that will assist you in getting started. These videos provide setup to getting your account setup and connecting a site to the Secure Connect cloud. These video only cover the basics.  We highly recommend visiting our documentation site. On the site, you will find a Solution Overview and Design Guide, as well as more detailed information on configuring and utilizing Secure Connect. 1. Setting up your Secure Connect account Setup   2. Connecting a Site to the Secure Connect cloud After you have set up your accounts and connected a site, the next steps would involve customizing the Firewall, DNS, and Web policies. If you have Secure Connect Complete, you can also set up Remote Access or ZTNA for remote users. For more information, please visit the Secure Connect documentation site. https://documentation.meraki.com/CiscoPlusSecureConnect You can also check out our video playlist for more configuration videos. ... View more

Secure Connect Complete services are now available in our Australian data centers in Sydney and Melbourne, and in our Canadian data centers in Toronto and Vancouver. This provides customers in those regions with faster connectivity for branch offices, plus VPN-based remote access and client-less ZTNA services for remote workers.   Connecting to those Data Centers: Australia: For connect sites, select "Australia-1" region option.  For remote access, you will find the Australian DCs under "Asia Pacific & Oceania". Canada: For connect sites, select "Canada-1" region option.  For remote access, you will find the Canadian DCs under "North America".   A list of all Secure Connect Data Centers (Point of Presence) can be found here. ... View more

  Documentation (Home page) - Learn how to setup and configure Secure Connect. Below are some key documents on the documentation site for new customers: Solution Overview Design Guide Getting Started Checklist Support Community - Find answers and post questions to community members in the Meraki Community Secure Connect technical forum. Secure Connect Introductory Course - On-demand, self-paced course that covers features, benefits, and functionality of Cisco Secure Connect. FAQs - Browse a list of Secure Connect frequently asked questions with answers. Data Centers - A list of Secure Connect data center locations. Service Status Page - Check the status of the Secure Connect infrastructure. Data Sheet - The Secure Connect data sheet on cisco.com. ... View more