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Dunky · ‎May 19 2022

Find out why the internet is not reachable over that link. Is the MX port up? Is the router/modem up? is the WAN side of the router/modem up? Is there anything in the Event Log? Just standard troubleshooting really. Sorry cant be of much more help than that.

Raj66 · ‎Jul 30 2019

@Colwelltn It seems we were seeing some issues with the disable WAN port update we rolled out recently and we had to grey out that option. A fix for this has already been deployed in 15.15. I am pretty sure it will be backported to the stable version soon but if you want to test this out, 15.15 is your candidate. Also, this issue is affecting devices which don't have a dedicated secondary WAN link like MX64s. that is the reason why you are not seeing this issue on MX250/450s which have a dedicated secondary WAN link. Let me know if you have any questions. Cheers! Raj

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Re: Disable wan port

Re: Cannot disable WAN1 or WAN2 from dashboard as of 07/30/2019, MX64