Try this: https://aerovisionit.co.uk/pptp-and-l2tp-port-forwarding/ It is also mentioned in the troubleshooting link I shared above. The only part I think is wrong (or at least I disagree) is needing to port forward UDP/1701. UDP/1701 is used, but outbound only and should not be opened for unsolicited inbound connections. The reason I think you need that is because now your L2TP server is behind NAT.
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