What could the reason be for not seeing the options under "all"? I can only see the "clients with a policy" ... View more

APs do not have the ability to trigger such type of messages in end-users device, I assume the end-user device runs certain connectivity tests to determine if it has internet, I suppose one or more of these tests might have failed and therefore they are seeing this message. My recommendation is to have a baseline, first, you need to know exactly which connectivity tests these devices run to determine if they have internet, afterward run those tests and leverage the packet capture feature in the dashboard, monitor mode captures, anything that you can, check your device IP configuration and ensure it is as expected, ping your DNS servers and gateway from your device. ... View more

When you mention Kerio you are talking about a firewall appliance. This is the wireless forum. Are  you talking about the MX or the MR? Both the MR and MX have a graph on their status page (tab uplink) which is updated about every 5 seconds. So I'm sure those figures would be available through an API resource. If you want to split those stats up into your categories then perhaps a netflow collector could give you that insight. ... View more

Thank you Nolan! Appreciate it.  Looks like it was just my internet dropping off.  Cheers for the clarity. ... View more