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  • About taugust04

Re: AP connection problem

by in Wireless LAN
‎09-03-2020 01:40 AM
‎09-03-2020 01:40 AM
I have also with this kind of issue and open a TAC case, but only advised me to do PCAP using MAC ios or linux which in our side is hard to provide. In our previous engagement with PCAP, they also don't have any recommendation after we have given then the PCAP results. Meraki support is 1/5. ... View more

Re: Malware download alert from equipment switched off

by Meraki Employee in Security / SD-WAN
‎08-27-2020 04:13 PM
1 Kudo
‎08-27-2020 04:13 PM
1 Kudo
Further on this one, it seems that the file disposition has been fixed and is being categorized correctly now.  ... View more

Re: Layer 3 Roaming Test - Unreachable AP's

by in Wireless WAN
‎08-27-2020 01:13 PM
‎08-27-2020 01:13 PM
Hi Philip, thanks for your reply back.  To answer your questions: - Switch port configurations are exactly the same for all the A/P's that pass and fail the test, in comparison to others on the same switch. - No switch port MAC address limits. - Switch logs are clear of anything that points to an issue when I run the Layer 3 Roaming Test on the SSID. - Layer 3 Gateway is clear.   Thankfully one of the A/P's showing up on this list is one of our test A/P's located in my office. I don't mind trying to do a packet capture to try and see where the problem might be, but I'm not sure where exactly I should be doing it on the network and what I should be looking for... Thanks! ... View more

Layer 3 Roaming Test - Unreachable AP's

by in Wireless WAN
‎08-25-2020 07:56 AM
‎08-25-2020 07:56 AM
Hello all.  First time poster here!  😀   We recently deployed a ~675 access points (MR30H) at our university in a Residence Hall network upgrade.  We configured the SSID's to be in Layer 3 Roaming Mode.  When running the Layer 3 Roaming Test, I randomly get anywhere from 18-34 A/P's as "unreachable".  Nothing notable in the event log(s) When I check on each individual A/P listed, they are online and not having issues.  It seems to be the same A/P's that show up on the test, but if I run the test say 5 times, I'll get 5 different numbers on what's unreachable, and some drop or are added to the list each time - never more than 34 A/P's have failed the test.   One notable item in our configuration/setup is each MR30H is offering it's own VLAN (VLAN-per-room) to clients, but I don't believe that would be a factor here - I would expect if that was the cause it would be an all-or-nothings type of scenario with the Layer 3 Roaming.   I've rebooted the A/P's, re-tagged them, deleted and re-created the interfaces they were connected to, and checked the switch port configurations the A/P's are plugged into, and nothing sticks out.  Each of the A/P's that are "not reachable" on the test are connected to switches where all the other devices are reachable by the test.  The entire network is Meraki (MX450 security appliances, MS425 "Aggregate", and MS250 "Access"), and our basic implementation plan was reviewed by our Meraki sales/engineering team and our MSP before deployment, and all seemed okay.   I've opened a support case for this, but wanted to get some feedback to see if others have seen this, and any troubleshooting tips while I communicate with TAC on this.  Perhaps this is just a bug? Thanks in advance! ... View more
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