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  • About richdonegan
richdonegan

richdonegan

Comes here often

Member since Aug 31, 2017

‎10-10-2021
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Re: Share your network troubleshooting stories. Win swag!

by richdonegan in Community Announcements
‎02-20-2018 11:55 AM
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‎02-20-2018 11:55 AM
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We found that a customer of ours was set up in Bridge Mode with their ISP. We got visibility to their dashboard by getting temporary admin rights and diagnosed pretty quickly. Informed them to reach out to their ISP to correct and they were back up and running in no time. Not an exciting fix but definitely shows how valuable the dashboard can be as we were able to diagnose remotely and in a matter of minutes making the customer extremely happy and a log time customer of ours! ... View more
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Re: Share your network troubleshooting stories. Win swag!

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