Hello,   I saw this about the firmware version on the MR: Device Fails to Connect to Dashboard MT sensors require an MR Access Point or MV Security Camera to act as a network gateway.  MR gateway devices must be Wi-Fi 6-capable or later generation models running MR 27.6+ firmware or Wi-Fi 5-capable (802.11ac Wave 2) models running MR28.6+ firmware MV gateway devices must be 2nd generation or later models and must be running MV 4.8+ firmware ... View more