About AWZ1

AWZ1 · ‎05-28-2020

Thanks for the welcome, PacerX! Haha, Nah. Not all inclusive. All the Star Trek movies and The Next Generation, Enterprise, The Original Series are on my list.

AWZ1 · ‎05-28-2020

Thank you! Hawai'i is always waiting to welcome with all its goodness 😃 Remember to carry an umbrella wherever you go - islands are unpredictable where it rains and when.

AWZ1 · ‎05-27-2020

Aloha! Kai_Cloud is full steam ahead...

AWZ1 · ‎05-27-2020

Thank you! Will sure give it a go.

AWZ1 · ‎05-27-2020

Hello, Everyone! Call me Kai. I have been working for a service provider going on about 8 years in Hawai'i in various network engineering capacities ranging from pre-sales to post-sales, design, implementation, and troubleshoot. I work with a lot of different products and services and still love Cisco Meraki products. Got CMNO recently while working on CCNP. I can imagine great things for Meraki in the future. I do not recall who had the cloud dashboard with Google maps integration before Meraki happened and now several product have that. I hope to learn from others as we brainstorm Meraki integration ideas, designs, and discuss the peculiar troubleshooting challenges. When I am not playing with my home Meraki network, I like to watch Star Trek and Marvel re-runs 😃 Aloha and Mahalo.

AWZ1 · ‎05-27-2020

Welcome! Hope you enjoy the learnings and journey 😃

AWZ1 · ‎05-26-2020

How does Meraki know trial equipment was given away and where would be the invoice? I ask because the support is asking for hardware ownership document and it is impossible to obtain for trail equipment. How to reason with support in such a case and work on Method 2 when it was trial gear and no invoice to help with 2FA issue where there was only one admin who was not "alert" enough to keep their backup codes in order and before resetting their phone, and after they got into this "prove thy identity" chaos with Meraki. Thoughts.

AWZ1 · ‎05-26-2020

i see your point. Thanks, Nash.

AWZ1 · ‎05-26-2020

Thanks, Nash. Appreciate your response and guidance. I see that Method 2 is the only option in my case this time. I am wondering is there a way to discuss with Meraki to update their policies. Meraki gives away devices during workshops and webinars with 1 Yr licenses. After that those devices get used in back offices or at home offices. Method 2 becomes very cumbersome when support starts asking for invoice which never existed and things go in circles when 2FA gets messed up. Surely, once I get back in, I will make sure this cycle never repeats again. But Meraki can do better for example give an option to use the phone number on account when App is not available and the backup codes can not be found. Thoughts? Thanks. Wil

AWZ1 · ‎05-26-2020

Hello, Fellow Meraki Warriors!!! So any of us who have dealt with 2FA issues with only one admin on the organization know how hard it can get to get back in the dashbaord. Who keeps invoice for the hardware from several years ago? No one. I have not attempted this yet, but would the factory reset of a Z1 device also erase/disable 2FA from dashboard? At this time it is easier for me to reconfigure the network than wait on the endless cycle of Meraki support. The only risk is if I do factory reset, and still can't get in dashboard due to 2FA issues, than it was all a waste. I am thinking not going to work because device config is separate from the dashboard admin access. But figured wont hurt to ask. Thoughts? Thanks Wil

AWZ1

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Would the factory reset of a Z1 device disable 2FA from dashboard

Greetings and Aloha!

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