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About lfischer-gcpl
lfischer-gcpl
Here to help
Member since Jan 24, 2018
Mar 10 2023
Community Record
17
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Sep 13 2021
6:50 AM
I've reviewed the thread and tried the various resolutions with no success. Has anyone been able to resolve this?
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Jan 29 2021
11:00 AM
We introduced MV cameras 😍🎉 to a site and they're wanting a web conference training session. The documentation is great but looking to save time and thought I'd check if anyone has already created a slide deck that they would be willing to share. Thanks in advance.
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Feb 25 2020
7:03 AM
Over the last couple of months or so, I've noticed our MV21 cameras seem to take more time to display on our video wall compared to in the past. MV12s always seem to load a lot faster. The MV21s will start black and then load after a short amount of time. Firmware is MV 4.0 Anyone experience anything similar to this?
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Apr 12 2019
7:16 AM
I still get cameras with dark, washed out video or green video a couple times a month regardless of firmware version. The issue continues to be sporadic and I've just resorted to reboots. As for the random rebooting, I haven't encountered this before. Have you tried resetting the camera(s) yet?
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Sep 4 2018
6:06 AM
Thanks for the response. Support has indicated that the development team is looking at the issue. They have tried upgrading and downgrading firmware versions and the issue has persisted. The half-green MV12 issues seem less sporadic and we only have them at one site. I haven't narrowed down if it's a subset or a couple of cameras. I suppose I find it somewhat encouraging that others on the forum haven't encountered similar issues.
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Aug 28 2018
12:03 PM
I wanted to check with the community to see if others are having any similar issues. Since June, I've been working with support on two sporadic issues. MV21 recording gets really dark but not completely black Some cameras will randomly get darker during the middle of the day. The issue is generally resolved with a reboot of the device. MV12s go green; usually bottom half of video Bottom half of video will go green, flickering on and off. People through a scene may leave large swaths of a pixelated trail of different colors and blocks. I'm now compulsively checking cameras over 5 networks at least weekly to ensure they're not suffering these issues. Have others experienced anything like this? Thanks!
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May 29 2018
10:29 AM
Has anyone installed an MV security camera in an elevator? If so, could you share any tips or suggestions. Thanks!
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Apr 30 2018
12:54 PM
We had a similar issue to this 6-8 weeks ago. You might try to reset the camera. To reset an MV security camera to the factory defaults, press the button located next to the Ethernet port of the camera for 5 seconds. Please be aware that after resetting the unit, the device will need to download its latest configuration from Dashboard. Please be patient as this could take up to 5 - 10 minutes. If that doesn't work out for you, support has always been happy to assist us.
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Apr 18 2018
5:58 AM
Any ideas for when MV12 trials will ship out? Ours has been on back order for a long while now.
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Mar 2 2018
10:35 AM
@Wibster73I encountered a similar issue when testing a Chromebox for this same purpose. I ended up going with a Chromebox with 8GB of RAM. So far, I haven't had any complaints from the users of the video wall. If you can get by with splitting the cameras between multiple layouts, you may be able to get by with your 4GB Chromebox.
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Feb 6 2018
5:27 AM
@MRCURI'm working on a similar setup. I tested a Chromebit but with only 2GB of RAM it wasn't sufficient when the video wall had 12 cameras displayed. Chrome would error out. Going to use a Chromebox instead. I decided to set the device as a public session and set the initial & homepage to the Meraki dashboard. As for the 30 day limit, this is something we can probably live with. It could be beneficial to have a video wall only user with options to stay logged in and limit by IP.
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Jan 30 2018
12:41 PM
When I first rotate it, I use both hands on each of the tilt point screw frames. You might try to rotate it the opposite direction of what you've attempted. We just finished a 20+ camera migration and didn't need to loosen any screws besides the tilt screws.
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Jan 30 2018
12:24 PM
We've encountered some frustration with this. It seems it takes a lot of force to get the camera to rotate for the first time. Grab by the tilt screw points and apply force to rotate. Maybe others will share if there's a better way.
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Jan 24 2018
5:54 AM
Is there a way to bulk edit camera quality and retention settings?
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My Accepted Solutions
| Subject | Views | Posted |
|---|---|---|
| 12704 | Jan 30 2018 12:41 PM |
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