One of our largest customers is migrating from traditional Cisco to Cisco Meraki. Meraki has allowed teach the NOC a given skill set using the dashboard. The dashboard allows the NOC a nice collection of clearly defined tools to troubleshoot before escalating to engineering. The customer is locked down to a template, so the dashboard warns the NOC of the configuration change before an outage would occur. The dashboard has given me my evenings and weekends back thanks to a simple and power tool. Thank you Meraki 🙂
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