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  • About Jim_Liang
Jim_Liang

Jim_Liang

Meraki Employee

Member since Jan 12, 2018

Wednesday
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Community Record

9
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5
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Latest Contributions by Jim_Liang
  • Topics Jim_Liang has Participated In
  • Latest Contributions by Jim_Liang

Re: China cannot enable SMS TFA for the dashboard account

by Meraki Employee Jim_Liang in Dashboard & Administration
‎01-13-2022 12:46 AM
‎01-13-2022 12:46 AM
Per China dashboard user needs, created a Chinese version for future reference. https://community.meraki.com/t5/Dashboard-Administration/%E4%B8%AD%E5%9B%BD%E7%94%A8%E6%88%B7%E5%90%AF%E7%94%A8%E5%8F%8C%E5%9B%A0%E7%B4%A0%E8%BA%AB%E4%BB%BD%E9%AA%8C%E8%AF%81%E5%8A%9F%E8%83%BD/td-p/137307   ... View more

Re: 中国用户启用双因素身份验证功能

by Meraki Employee Jim_Liang in Dashboard & Administration
‎01-13-2022 12:42 AM
‎01-13-2022 12:42 AM
对于在中国使用Meraki控制面板的英文读者,请参考这篇英文文章。 https://community.meraki.com/t5/Dashboard-Administration/China-cannot-enable-SMS-TFA-for-the-dashboard-account/m-p/69573   ... View more

中国用户启用双因素身份验证功能

by Meraki Employee Jim_Liang in Dashboard & Administration
‎01-13-2022 12:29 AM
2 Kudos
‎01-13-2022 12:29 AM
2 Kudos
Meraki控制面板的登录账号支持双因素身份验证的功能(Two Factor Authentication, TFA) 该TFA功能对于有强制二次身份验证才能允许登录控制面板的组织管理员来说是必选功能,同时对于有此登录安全保护需求的用户来说也是必要的功能。   TFA提供了两种验证方式,短信验证和手机APP一次性密码验证   本文面向中国用户,介绍在启用双因素身份验证TFA功能的最佳实践。   TFA是对登录账号的身份验证保护功能,若需启用或关闭它,需要进入账号的Profile页面进行设置。 步骤为: 1. 点击控制面板右上角的登录账号,选择"My profile" 2. 在配置项“Two-factor authentication"中点击启用或关闭TFA功能。       在启用TFA时,控制面板提供了两种验证方式。   短信验证 此方式还在BETA测试阶段,仅支持少量国家。中国的手机号码不能保证接收到短信。实践表明,即使在设置成功后也极有可能在后续使用过程中收不到验证码短信,导致无法登录账号。 因此,特别不推荐中国用户使用短信验证的TFA方式。   手机APP一次性密码验证 此方法为推荐中国用户使用TFA功能的最佳实践 它需要在手机端下载谷歌Authenticator,每次登录控制面板账号时可以离线使用一次性密码验证登录。   对于在中国使用的安卓手机,如华为、小米、oppo等无法从Google Play下载谷歌Authenticator,可以从手机内置的应用市场里下载微软Authenticator。使用的方式与效果相同。下面以微软Authenticator为例介绍详细的配置步骤。   1. 登录Meraki控制面板,进入账号的My Profile页面,点击启用TFA,选择APP方式。   2. 点击"Android“进入针对安卓手机APP的配置页面。 说明:页面内的二维码用于手机APP扫描,需将扫描后生成的验证码输入到第三步的空格并点击验证。 请务必将第二步的8个恢复码保存好,以备在任何情况下无法通过TFA登录时恢复使用。   3. 从安卓手机内置的应用市场搜索“authenticator",选择并下载微软APP Microsoft Authenticator   4. 打开微软Authenticator,选择“添加账户”--“个人账户”   5. 选择“扫描QR码”   6. 扫描第二步在控制面板上的二维码,并将扫描后生成的数字填入控制面板空白栏,点击"verify“验证成功,完成配置。   7. 登出控制面板账号。 至此,每次登录控制面板时需要打开微软Authenticator,输入离线生成的一次性密码以验证身份,完成账号的安全登录。   如有任何问题,请于中国工作日上午9点至下午5点半之间拨打中文技术热线400-605-7895咨询Meraki专家。   ... View more

Re: Welcome to the MT forum!

by Meraki Employee Jim_Liang in Sensors
‎11-12-2020 03:46 AM
‎11-12-2020 03:46 AM
I believe that the development of supporting Wifi-5 AP's are on the way. ... View more

Re: vMX Server Support Inquiry

by Meraki Employee Jim_Liang in Security / SD-WAN
‎11-04-2020 12:22 AM
‎11-04-2020 12:22 AM
vMX supports deployment on AWS/Azure/Alibaba Cloud international already from Nov 2020, GCP (Google Cloud Platform) is on the way and coming very soon. For the China region, as of today (Nov 4, 2020), vMX only supports the deployment on the AWS China cloud, Alicloud is coming very soon. You can get the vMX from the marketplace on different cloud providers as above.  ... View more

Re: China cannot enable SMS TFA for the dashboard account

by Meraki Employee Jim_Liang in Dashboard & Administration
‎10-25-2020 10:17 PM
‎10-25-2020 10:17 PM
Hi Mate   Thanks a lot for the update. This is very much helpful for everyone.   ... View more

Re: MR33 - DNS Misconfigured & Uplink IP Address conflict with another devi...

by Meraki Employee Jim_Liang in Wireless LAN
‎08-25-2020 12:37 AM
‎08-25-2020 12:37 AM
  ... View more

Re: China cannot enable SMS TFA for the dashboard account

by Meraki Employee Jim_Liang in Dashboard & Administration
‎12-05-2019 12:15 AM
‎12-05-2019 12:15 AM
Great point, @PhilipDAth Thanks a lot. Indeed, users with large organizations can use SAML SSO for the dashboard login. There is the KB article for SAML as the following. Configuring SAML Single Sign-on for Dashboard   ... View more

China cannot enable SMS TFA for the dashboard account

by Meraki Employee Jim_Liang in Dashboard & Administration
‎12-04-2019 05:48 PM
2 Kudos
‎12-04-2019 05:48 PM
2 Kudos
Some people and companies have a hard requirement to set TFA (Two Factor Authentication) to secure their dashboard login from password leakage. And normally, using SMS (service provided by Telecom Carrier, e.g. China mobile, China Telecom) is a very common method to do so. But our experience and many issues were reported from such end-users show that You can indeed enable SMS TFA, but you basically will never have it working when login to your dashboard.    We will strongly suggest that DO NOT enable SMS TFA with China mainland mobile numbers (it seems if you are roaming to China with a US number, it would still fail). Please read the dashboard banner carefully before you enable it. It clearly stated that SMS TFA is only validated in the US and UK.   In order to secure your dashboard login as per your company requires, please enable TFA with google authenticator app, this is an offline tool, you do not need to connect to internet/google service when using it. So please do not worry about the unavailability of Google service in China.   Another option is to use the "one-time codes", Meraki dashboard will list you with 8 codes, so please copy and paste them into a safe place for your future use. ... View more
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Meraki Employee corndogisgood
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2
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My Top Kudoed Posts
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中国用户启用双因素身份验证功能

Dashboard & Administration
2 582

China cannot enable SMS TFA for the dashboard account

Dashboard & Administration
2 2015
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