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About JohnnyB
JohnnyB
Here to help
Member since Mar 9, 2020
Mar 10 2020
Community Record
6
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Mar 10 2020
8:39 AM
Ya not sure whats going on.. prior to the upgrade I spent an hour with Meraki support, and about 5 reboots and never got it to work. I had Verizon remove the static IP address and Meraki support also noticed it was working fine with no issues. Anyhow, it works better since the upgraded firmware, however we are still seeing unreliable disconnect.
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Mar 9 2020
9:06 PM
I just realized there was a firmware update on my MX68CW and just had it upgraded to 15.27 and seems to have fixed my issue.. maybe take a look and see if there are any new beta firmware you can try upgrading to.
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Mar 9 2020
9:05 PM
1 Kudo
Upgraded the Firmware just now to 15.27 and would you look at that.. issue solved for the meantime. Connected and working so far 🙂
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Mar 9 2020
8:46 PM
Upgrading Firmware of my MX68CW to 15.27 now to test and see if it fixes it.
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Mar 9 2020
8:41 PM
I am having similar issues with my MX68CW but only when I have the ISP (Verizon) enable the Static IP. If I have Static IP disabled, it actually connects fine with no issues but i am then limited to just internet connection and cannot Client VPN. I also have the correct APN and still no luck. Check to make sure the carrier has Static IP disabled for that specific SIM, and see if it would connect then..
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Mar 9 2020
7:39 PM
Long story short, I have a Verizon SIM that has been working fine on my MX68CW, however Client VPN wasn't working after some google searching and calling into Meraki, I was told I needed to have Verizon assign a Static IP. Verizon did assign the static IP address, and provided me the APN we01.vzwstatic to go along with it. As soon as they switched it to Static IP, I went ahead and copy and past the APN within the Uplink configuration of the Cellular on the dashboard. However, I am unable to get a stable connection when its switch to Static IP. It would connect for about 1-2 seconds then disconnect. I had Verizon remove the static IP and confirmed it connects to 4G with no issues. As soon as they add the Static IP, it does the same thing again. Called into Meraki, and they blame Verizon. Verizon escalated to their supervisor, and they blame Meraki. I am at a loss.. any suggestions?
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