Thanks for the replies but none of this is encouraging for me. I'm in the US to answer your question and our reseller does have access to the dashboard. But if I'm hearing correctly; you are also not seeing any availability for MX67s for this year? I can understand the opinion that we should have ordered earlier, however I still find no availability in this year to be problematic. Unfortunately our time machine is on the fritz so I'm not able to go back and place an earlier order. I also appreciate the suggestion to be creative and adapt. This is part of the reason I'm asking questions here. Our contacts at Meraki have disappeared and I'm trying to find a creative approach to engage in a conversation on how we can address our needs. One possible approach that might help us and other customers would be to extend support for the MX60s. Perhaps even offering an option to pay for extended support? Can anyone from Meraki speak that that option? I don't know what to expect in terms of functionality when we reach end of support but even if the devices continue to work we still face challenges with PCI compliance. Since our credit card transactions travel through our MX appliances, the appliances are part of our card data environment. My understanding is that PCI compliance will require that equipment that is part of the CDE is currently supported. So having our MX60s go unsupported by Meraki while we are unable to purchase MX67s is a problem for us. Deploying higher end devices is not the most desirable option due to excessive cost. That puts us in a situation of having to consider using equipment from other manufacturers and then configure non-meraki peer vpn connections which I would really rather not do. So without any encouraging information about when we could see availability on hardware we will have to give consideration to abandoning the Meraki platform. We have 67 MX appliances in our network so replacing all of those is a big hit as well but I don't see how I can plan for the future with a platform that is not able to supply hardware or options for existing customers. How about it Meraki, any chance of offering extended support on MX60s to get us through this (hopefully) temporary product availability shortage?
... View more