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Meraki_Scott
Here to help
Member since Dec 9, 2019
02-03-2020
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17
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5
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0
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01-10-2020
03:55 PM
1 Kudo
Would love to try that out!
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01-10-2020
08:09 AM
I agree that nobody is perfect Brett and I'm not expecting that. I did however challenge them several times about the upgrade policy as I was aware of the conversion policy previously but didn't know if it was a monthly or timed promotion. I do thank you for all of your help on this community forum.
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01-10-2020
07:57 AM
I'll be sure to ask her, but I'm not confident the answer will make any sense. I'm very disappointed in the sales team. Compared to the previous purchases in earlier years it's not a customer friendly scenario...
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01-10-2020
07:27 AM
3 Kudos
UPDATE: I got a response form licensing that in fact the MX80 license is 1:1 convert-able on the MX84 which is great news! Thx Brett! Shouldn't my sales rep know that?
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01-10-2020
05:37 AM
I have not asked licensing but my sales rep at Meraki is emphatic that the way I've described it is what their policy is. I will drop an email to licensing though. Thanks Brett!
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01-09-2020
06:17 PM
We renewed in August '18 for 5 years, your point is well taken that I should have been more aware of the EOL policy. I understood supported until August 2023 to mean all upgrades and feature enhancements. I see now I was naive about that. In the future I guess shorter licenses make more sense. TY
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01-09-2020
05:55 PM
I have a pretty big commitment to Meraki (for a small business) and have loved the product and support from day 1! I have evangelized the product and company. Recently we wanted to try the Insights application and after a .lot of effort they granted us a trial license. I tried to install it and find that our MX80 is on EOL and that Insights is not supported on it. Even though I have 3.5 years left on my license these new features are not going to be available to me. Then I had a need to have the MX80 connect to a site to site vpn that uses IKEv2. Sure no problem, call support and get IKEv2 turned on. Did that but could not get the tunnel up. After a couple of support calls I am told the required firmware for IKEv2 isn't supported on the MX80. Now I say OK give me a quote to upgrade to the MX84. The hardware is reasonable but the insulting part is they expect me to just eat the remaining 3.5 years on the license. Is it me or does that seem a little greedy of Meraki? I get the idea of EOL and product replacement but shouldn't there be a more equitable upgrade path to encourage people like me to stay in the family? Sincere question all feedback appreciated. Thanks!
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01-04-2020
08:30 AM
1 Kudo
This worked like a charm, the support tech wasn't aware of this technique! Thanks Meraki Community!
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12-15-2019
03:30 PM
Looking into it further I cannot list MAC addresses in my Radius server. I am using Jumpcloud as my DaaS, I have opened a ticket on using MACs in the Radius server but they do not support it. Now looking at just whitelisting MACs in the MS port. I need to test to see if it will block other MACs from passing traffic on that port. Thanks
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12-14-2019
12:36 PM
Philip thanks for the links! It looks like using hybrid authentication on the switch port might be the way to go... Now I need to figure out how to test it out on a small number of ports to see how it works. I have a radius server set up and functioning. Just figuring out the MAC portion is my challenge. Thanks for the idea! Scott Hybrid Authentication When a hybrid access policy is enabled on a switchport, the client will first be prompted to provide their domain credentials for 802.1X authentication. If 802.1X authentication fails, it will deny the client and will not move to MAB authentication. If the switch does not receive any EAP packets, 802.1X authentication will timeout in 8 seconds, and the client's MAC address will then be authenticated via MAB. If 802.1X authentication timeout and MAB fails, the device will be put on a "guest" VLAN, if one is defined. Hybrid authentication is helpful in environments where not every device supports 802.1X authentication since MAB exists as a failover mechanic.
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12-14-2019
05:57 AM
I assume you mean just sitting there, not actually failing over? Just staying in touch with Meraki etc.? Thanks for the reply.
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12-13-2019
07:21 PM
Has anyone investigate where they would go for the wireless service for this device? Is it as simple as getting a sim from ATT or similar for an iPad or android tablet? Trying to figure out what it would cost here in the US to use for failover. Thanks
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12-13-2019
07:03 PM
I'd like to secure our network so that a person could not simply plug into a network port and be assigned an IP allowing them to run all kinds of network tools against it. I thought I could limit DHCP to known MAC addresses but I don't see it in my MX security appliance. Is there another way to accomplish my goal that I'm not thinking of? I could assign IPs manually but that's not a great option. Thanks
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12-12-2019
05:35 AM
Thank you Brecht!
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12-12-2019
05:07 AM
SM, MG and MV... I don't want to sound whiney but I'm in sales too and it surprises me to have to beg... Thanks for the reply!
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12-12-2019
04:53 AM
Is it me? I have been trying for a week now to get a demo on 3 different Meraki products. I am a current customer with nearly my entire network infrastructure consisting of Meraki gear. I keep getting blown off/rescheduled. I have reached out on twitter to Meraki and other "high profile" Merakian's with no response whatsoever. Up until now I have really loved doing business with Meraki. Maybe small business is no longer of interest to them? Anyone else having that issue? Thanks...
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