Using Wifi to become the new access. This means higher user density on same AP, less issues with RF and better integration of client hardware. Wireless health to be even more granular for making troubleshooting and identifying client issues an easy go. Get away from the backwards compatibility, most of the time it is like driving a Panigale on a running trail. On the Customer side I hope the understanding of fact that if AP is the new Access layer the Switches become the distribution layer and needs more uplink bandwith. Investing in infrastructure cabling for APs and switches to gain more flexibility for the users.
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