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  • About Ozgur
Ozgur

Ozgur

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Member since Oct 22, 2019

‎10-01-2021
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  • API Early Access Group

    API Early Access Group

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Community Record

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Latest Contributions by Ozgur
  • Topics Ozgur has Participated In
  • Latest Contributions by Ozgur

device already claimed error when claiming a device into an organization

by Ozgur in Developers & APIs
‎10-01-2021 07:15 AM
1 Kudo
‎10-01-2021 07:15 AM
1 Kudo
With the following flow;    1 - I have a device claimed into a network  2 - I remove this device from the network  (https://developer.cisco.com/meraki/api-v1/#!remove-network-devices)  3 - I claim this device into another organization  (https://developer.cisco.com/meraki/api-v1/#!claim-into-organization)  4 - I claim this device into another network in this new organization  (https://developer.cisco.com/meraki/api-v1/#!claim-network-devices)   Sometimes this flow works file with no problems, and sometimes I get "Device with serial '1111-1111-1111' is already claimed" error while doing step 3. For the cases I get this error, if I wait for around 10 minutes and try again from step 3, the flow succeeds.   So in some cases, the api falsely thinks the device is already claimed in a network. Any ideas why this could be happening?   What I suspect is, if the 2 organizations are on different shards, it takes some time for the data to be replicated between shards after step 2. Facts supporting this theory are,  1 - operation succeeds after some time  2 - this consistently happens for some organization pairs, and consistently not happens for some organization pairs.this be the cause? ... View more

Re: clone organization timeout

by Ozgur in Developers & APIs
‎04-06-2021 04:13 AM
‎04-06-2021 04:13 AM
@PhilipDAth thanks for the reply.   Even if I set single_request_timeout to 300 seconds or any other value, I get back a gateway error from the api after 60 seconds. That's probably where the hard limit is for the api, so we can not set it to a bigger value than 60 seconds. ... View more

Re: clone organization timeout

by Ozgur in Developers & APIs
‎04-05-2021 08:46 AM
‎04-05-2021 08:46 AM
Hi @Inderdeep , thanks for your reply.   Its a single api call actually that does all of this: https://developer.cisco.com/meraki/api-v1/#!clone-organization   So probably this is not related to rate limits, but the problem is this single api call taking more than a minute to complete.  ... View more

clone organization timeout

by Ozgur in Developers & APIs
‎04-05-2021 07:52 AM
‎04-05-2021 07:52 AM
We are using the api to clone an organization ( https://developer.cisco.com/meraki/api-v1/#!clone-organization )   This call automatically copies organization-level settings and config templates. It works fine for low number of config templates, but when the organization has more than 14-15 config templates, api call times out.   I have tried to clone an organizaton that has 25 config templates via the dashboard (and not via the api), and the operation succeeded in around 2 minutes. So indeed, looking like the time it takes for the clone to run is proportional to the number of config templates, and it can be done over the dashboard as they do not have a timeout there, but can't be done via the api because of the 60-second hard timeout.   I checked action batches as well but this operantion is not supported by action batches.   Any idea how we can make this work via the api, for organizations that have more then ~15 config templates? ... View more
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  • Dashboard API

Valid Role options for syslog servers

by Ozgur in Developers & APIs
‎03-10-2021 03:58 AM
1 Kudo
‎03-10-2021 03:58 AM
1 Kudo
For syslog server settings, on the API docs, it is stated that valid options for role field are these:  'Wireless event log', 'Appliance event log', 'Switch event log', 'Air Marshal events', 'Flows', 'URLs', 'IDS alerts', 'Security events'   I have a combined (wireless / security / switch) network. For this network, I can successfully create a syslog server if I include any subset of role options except  'IDS alerts' and 'Security events'. If I include any one of these two, I get a 400 error with the following message: 'Please select at least one valid role for server_address:port'. I also don't see these 2 roles as options on the dashboard.   Is there a specific network type, account feature or anything for which these syslog role types are enabled? If that is the case, can I get that info from the API? Or maybe are these role types deprecated? ... View more
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  • Labels:
  • Dashboard API

Re: bad gateway while getting network client events

by Ozgur in Developers & APIs
‎08-17-2020 01:25 AM
1 Kudo
‎08-17-2020 01:25 AM
1 Kudo
Sorry its been a while but I hadn't seen the messages here. This is my case number:  04803033   It seems that this endpoint might have these issues by design, and it will be deprecated in favor of "network events" endpoint. ... View more

Re: bad gateway while getting network client events

by Ozgur in Developers & APIs
‎01-29-2020 06:42 AM
3 Kudos
‎01-29-2020 06:42 AM
3 Kudos
I did. They're investigating. ... View more

bad gateway while getting network client events

by Ozgur in Developers & APIs
‎01-28-2020 06:54 AM
‎01-28-2020 06:54 AM
I'm trying to get network client events through the dashboard api. Most of the time, the request returns a 502 response after waiting around 60 seconds. Other times, it returns the response in around 1 second. I've tried with different values of "perPage" parameter and the result is the same.    Anyone having a similar issue? ... View more
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  • Dashboard API

Re: Alerts deployment for config templates

by Ozgur in Developers & APIs
‎01-27-2020 01:36 AM
‎01-27-2020 01:36 AM
Hello @Seshu , thanks for the reply, doing that now. ... View more

Alerts deployment for config templates

by Ozgur in Developers & APIs
‎01-24-2020 04:03 AM
‎01-24-2020 04:03 AM
I'm having a problem trying to deploy alert settings for a config template through the dashboard api .    If I get alert settings for a config template, and try to send the data I received to update network settings method, I get a calition error stating that "clientConnectivity" alert type is not supported by this network. But should not that alert be returned in the read request if it's not supported for that template?   Not all networks support all types of alerts (for example, a wireless network supports only a subset of alerts types), and when I read their alert settings, I only get what is supported by them. Same does not seem to be the case for config templates. ... View more
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  • Dashboard API

Re: mv sense camera snapshot api timestamo parameter timezone

by Ozgur in Developers & APIs
‎12-09-2019 01:56 AM
‎12-09-2019 01:56 AM
Thank you for your reply. I too was getting inconsistent behavior when trying to get real time snapshot, so instead I switched to getting the snapshot 5 mins before current time. That is OK for my requirements.   The thing I noticed with that method is, as I need to provide a timestamp to get the snapshot at a specific time, is that the API accepts timestamp parameter in Los Angeles timezone. ... View more

mv sense camera snapshot api timestamo parameter timezone

by Ozgur in Developers & APIs
‎12-06-2019 05:37 AM
‎12-06-2019 05:37 AM
I have been trying to get a snapshot for a specific timestamp (and that's because when fetching without a timestamp, I'm having the same issue as here: https://community.meraki.com/t5/Developers-APIs/Snapshot-API-not-working-404/m-p/45294)   My tests show that the timestamp works when sent in San Francisco's time zone, not working with utc, and not with the network's time zone. Could not find any documentation on this. Is it true that the parameter works in SF timezone only, or am I missing something, maybe a header parameter? ... View more
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  • MV Sense

Managing SSID L7 Firewall Rules through dashboard API

by Ozgur in Developers & APIs
‎10-22-2019 04:07 AM
‎10-22-2019 04:07 AM
Is it possible to get / update ssid L7 firewall rules for an mr network? I can see methods to manage L3 firewall rules in documentation but could see nothing for mr L7 rules. ... View more
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My Top Kudoed Posts
Subject Kudos Views

Re: bad gateway while getting network client events

Developers & APIs
3 5296

device already claimed error when claiming a device into an organization

Developers & APIs
1 893

Valid Role options for syslog servers

Developers & APIs
1 445

Re: bad gateway while getting network client events

Developers & APIs
1 4181
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