Thanks all, I am most interested in the 5G range, and the charts have helped me to decide how to place it. NOT in the location I first thought! ... View more

@xeg12 wrote:   This suggests that there is not a firewall issue in the PlusNet router as it would block access via all ports.   Likely, but not necessarily. It could allow access from the laptop's IP but not from the MX's IP. Depends on how the range would be setup in the rules.   Any firewall rules setup in the MX? Is the client using the "Normal" device policy?   I'd probably have a look at a packet capture on the WAN interface of the MX (Internet) to see if the pings come by. ... View more