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- About CWMARS
CWMARS
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Member since Aug 27, 2019
a month ago
Anne Savoie
Worcester, MA
Community Record
19
Posts
5
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0
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12-08-2022
05:10 AM
It looks like we can get the Splash page stats up until Oct. 27th, anything after that date is reporting zero at multiple sites with versions 28, 28.6 and 29.4.1. All are MR42 model.
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12-08-2022
05:08 AM
What date range are you displaying for the Splash page stats? It displays zero after Oct. 27th. November stats are all zero. The date when it stopped working seems to be Oct. 28th forward. Thanks, Anne
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12-05-2022
04:16 AM
Thanks for this information, I have a case open and will let them know. It was first reported to us around that same time.
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12-02-2022
10:32 AM
Yes, they all display zero. We only have one SSID that requires the Splash page and we know that it is being displayed for the wireless user to accept. Thanks, Anne
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12-02-2022
10:13 AM
We are seeing "0" statistics on our splash page "Number of clients granted access" information on the Summary Report?? Anyone else experiencing this? Thanks, Anne
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06-23-2022
10:33 AM
I've requested many times on the wish list the addition of port descriptions which would be beneficial when troubleshooting devices connected directly in these MX ports.
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05-05-2022
06:59 AM
Our sites with wireless settings enabled on MX67W & MX68W are having an issue with the on board wireless splash page coming up as a blank page since the upgrade to 17.6. We see the devices are issued an IP address but they are unable to get any further then the blank splash page. The splash page in the preview under the settings looks fine. The only solution was to roll back to 15.44 (16.16 had the issue as well). Anyone else experiencing this splash page issue, it's only with our sites using the MX onboard wireless, sites with MRs are not experiencing this behavior. Thanks, Anne
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04-07-2022
06:40 AM
Has anyone else encounter the issue of a blank splash page after the firmware upgrade to 17.6 on MX devices using the onboard wireless settings? We have multiple locations reporting this and the only resolution is to downgrade to 15.44. The firmware 16.16 only works if we allow non-http traffic prior to login and enable walled garden. We do not want to do that so we are downgrading all MXs with onboard wifi to 15.44. Just wondered if we were the only ones seeing this behavior as Meraki is stating no known issue being reported. Thanks, Anne
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05-19-2020
09:02 AM
Hi, We are a library network and I advise our libraries to run a summary report on the public hotspot SSID monthly and have it emailed. They then just plug it into a spreadsheet for their annual ARIS report. We use a splash page to protect the library from liability for copyrighted materials being downloaded on the public wireless device. In the summary report the accurate number would be the devices granted access by actually accepting the splash page. The number of devices otherwise could be just devices connecting but not actually accepting the page and using the internet. Hope this helps! Anne CW MARS bark.cwmars.org
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04-29-2020
04:59 AM
Done! Thanks!
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04-09-2020
10:42 AM
Thanks for the info! Unfortunately we can't do any cable troubleshooting because this site is closed due to the COVID-19 issue. I have tried upgrading the firmware to v.15.27 and opened a ticket with Meraki support but they said I have to check cables before any further troubleshooting can take place. Thanks, Anne
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04-09-2020
08:16 AM
Thanks, I did try that before upgrading the firmware. It's funny that after the firmware upgrade one of the APs went to full power. All is left is to swap cables at this point. Thanks, Anne
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04-09-2020
07:46 AM
Hi, I have two MR42 access points connected to the PoE ports of a Meraki MX68. They both were showing low power so I first thought I would upgrade the firmware of the MX68, this changed one of the APs to full power but the other one is still showing low power. I know I should check cables (though we installed new ones) since the MX has no way to test cables like the switches but due to the COVID-19 issue we cannot access the bldg or hardware. Any other thoughts as to what I can maybe do remotely to correct this power issue? Thanks, Anne
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12-11-2019
03:59 AM
1 Kudo
Dear Meraki, I can't begin to tell you how frustrating it is that I can see what port a device is connected to and have a port description in a Meraki MS switch but cannot add a description or see in connected clients any port information on devices connected to MX ports!! This is frustrating at remote sites when a cable is moved and you have VLANs configured and no way to tell what port it's connected to??? Even just a mac address table identifying the port would be helpful in the MX's!! Ok. That's my Christmas wish ☃️ ☃️
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09-13-2019
10:25 AM
Hi Everyone, We try and monitor the OS of the devices on our networks since we no longer support MS Windows 7 and are trying to get our users to upgrade. In checking the OS info we have found that the info listing on the network-wide clients in the MS120 switches usually states "other" whereas the MX security device states that it is "Windows 10". Why would these two devices communicating with each other interpret the same device differently? What's the point of the OS info in the MS120 if it just says "other"? Thanks, Anne
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09-12-2019
08:09 AM
Hi Everyone! I'm trying to produce summary reports on different networks with MX devices within the same organization. I want to select just our guest SSID for the report. I have this ability when I run summary reports on organizations with external MR devices but when I select a location using a MX device with an internal wireless hotspot (like MX67W & MX68W) I cannot select a certain SSID it only has ALL SSIDS selected? Any help would be appreciated. Thanks, Anne
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09-12-2019
07:35 AM
3 Kudos
A bit about yourself & your work I am part of the largest library network in Massachusetts - CW MARS, I help support a network of 150+ library locations. Your experience with Cisco Meraki We have been slowly migrating our library sites to all Cisco Meraki MX, MR and MS products. A fun fact about yourself I've been working in IT for about 25+ years and am originally from California but traded in the sunshine for nice cold winters in Massachusetts!!
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My Top Kudoed Posts
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