Thanks Tony!  Unfortunately that is not a great solution.  Even if you wanted to spend the money to do that, you have to make sure 100s of agents across the globe are using it correctly.  It is just not feasible.  Unfortunate that Meraki is doing things that nobody wants.   ... View more

@Tony - What in your mind is best practice in handling this change for an MSSP with 100s of service desk agents managing a Meraki dashboard with 100s of orgs, thousands of networks, and tens of thousands of devices? ... View more

Tony,   It sounds like there are 2 scenarios I am concerned about:   1) Device is online.  You can choose to set a password and then track that with some kind of password manager or spreadsheet.  Or you could just reset the password every time and don't bother tracking it.  Is that accurate?   2) The second situation is the device is offline but a password has been set.  Are you saying a reset wipes the password?  Just thinking of situation where the device has been statically set so you can't get it back online.   Thanks in advance. ... View more