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  • About Ssmith
Ssmith

Ssmith

Here to help

Member since Jun 29, 2019

‎08-06-2019
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BlakeRichardson
Kind of a big deal BlakeRichardson
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Community Record

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CMNO
First 5 Posts
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Latest Contributions by Ssmith
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  • Latest Contributions by Ssmith

Re: ECMS1 Registration -- DISAPPOINTMENT

by Ssmith in Off the Stack
‎08-02-2019 06:54 AM
‎08-02-2019 06:54 AM
Thanks again, Blake.  I've gotten good help here, actually.  Someone from Cisco Meraki has reached out privately and may be able to help.   One of the reasons I posted this is that I used to manage a technical training team, so I have a heard and a mindset for this specific type of work.  It was one of those scenarios where the business was reorganized, and that team was given to me.  Even though I didn't really understand their field, they provided me with a great education.  The Meraki training program is simply not sized right to support the level of product that's in the field.  This equipment probably supports some of the most advanced functions of our organization, and it's disappointing that the only way we can get advanced training is to attend training at 1 single facility.  Combine that with the registration web page that offers no means for communication, or offer feedback beyond an error message to say that the class is full.     I believe I'll get my problem solved, thanks mostly to the responses to this post.   ... View more

Re: ECMS1 Registration -- DISAPPOINTMENT

by Ssmith in Off the Stack
‎08-01-2019 01:34 PM
‎08-01-2019 01:34 PM
Hi, Blake.  We have a very significant investment, actually.  I'm glad owners are given a preference.  Unfortunately, we never get past the website to enter our names or to provide feedback. If there were an adequate body of training material online somewhere, I could understand.  But this is the best opportunity for Meraki training and it's clearly undersized.    ... View more

Re: ECMS1 Registration -- DISAPPOINTMENT

by Ssmith in Off the Stack
‎07-31-2019 06:05 AM
‎07-31-2019 06:05 AM
When will ECMS2 be offered elsewhere? Or online?  ... View more

Re: ECMS1 Registration -- DISAPPOINTMENT

by Ssmith in Off the Stack
‎07-30-2019 02:49 PM
‎07-30-2019 02:49 PM
Thank you -- I've set a calendar reminder to complete this enrollment, and have tried several times.  I'm sure we'll get in, but I wonder if this speaks to the popularity of the class.  And, therefore, to the equipment?     One of the reasons I posted earlier is that we never have the opportunity to attempt a registration.  I'm not sure Meraki has an accurate measure of the demand for this class.   ... View more

Re: ECMS1 Registration -- DISAPPOINTMENT

by Ssmith in Off the Stack
‎07-30-2019 02:43 PM
‎07-30-2019 02:43 PM
Thanks, but that's only part of the challenge.  I want this for my staff as well, and I have staff who haven't completed CMNO yet.  I'll PM as requested.   Personally, I'd like to jump ahead to the ECMS2 content, but it's not available for other reasons (no travel budget).   ... View more

ECMS1 Registration -- DISAPPOINTMENT

by Ssmith in Off the Stack
‎07-30-2019 10:48 AM
‎07-30-2019 10:48 AM
I've tried for several months to get myself or my staff enrolled in the ECMS1 courses and we fail every time! I finally enrolled in a European Time Zone, hoping to take the course overnight and was unable to do so.   Is there any hope of additional classes? I'd at least like to show my interest and have someone from Meraki acknowledge that.   ... View more
Kudos given to
User Count
BlakeRichardson
Kind of a big deal BlakeRichardson
1
BrechtSchamp
BrechtSchamp
2
SoCalRacer
SoCalRacer
2
NikolaiProniaev
NikolaiProniaev
1
View All
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