Thanks again, Blake. I've gotten good help here, actually. Someone from Cisco Meraki has reached out privately and may be able to help. One of the reasons I posted this is that I used to manage a technical training team, so I have a heard and a mindset for this specific type of work. It was one of those scenarios where the business was reorganized, and that team was given to me. Even though I didn't really understand their field, they provided me with a great education. The Meraki training program is simply not sized right to support the level of product that's in the field. This equipment probably supports some of the most advanced functions of our organization, and it's disappointing that the only way we can get advanced training is to attend training at 1 single facility. Combine that with the registration web page that offers no means for communication, or offer feedback beyond an error message to say that the class is full. I believe I'll get my problem solved, thanks mostly to the responses to this post.
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