Hi All,   Sorry for the length of this post, but I'm attempting to drum up some community support for reverting a recent change that was made to the Meraki MDM. Please understand that all of my discussions with them have been very cordial, so I'm intending no malice towards anybody with Meraki. Just maybe I'm the only one not pleased with the change, but that would be a surprise to me. If I'm not alone, I think it would be beneficial for them to hear similar sentiments from others besides myself, so I'm encouraging others to also politely open another case to echo my concerns. So, without further ado...   A few days ago, I submitted the following case to Meraki support: "Previously, under Systems Manager -> Devices, I could switch from the 'General' view to the 'DEP' view (in the upper-right corner) to see DEP devices that were assigned to that network but not yet actually enrolled by the setup process on the device itself. Now, I can still see those devices in the list, but if I click into any one of them, I get an error that looks something like this:     Additionally, if I switch to the Systems Manger -> DEP page, such devices appear in that list with a 'Name' that is no longer a clickable link, which is also a change from previous behavior. All of this is a big problem, because I can no longer rename a device and/or assign an owner prior to the device being activated." ...and after their initial response indicated a need for further clarification, I followed up with this: "For the last several years until very recently (i.e. earlier this week), I have been able to access the detail page for any DEP device where the settings had not yet been pushed (a 'placeholder' page of sorts), where I could rename the device and/or assign an owner, and I could take two paths to get to that point:   1. On the DEP page, as long as I was already working in the particular network to which the device had been assigned, I could click on the device name to get to the detail page. This same device name is now non-clickable text. This is definitely a recent change in behavior.   2. On the device list page, I could change the selector near the top-right from the default 'General' option to the 'DEP' option, and from there, I could click on the device name to get to the detail page. This same action now leads to the error described in my initial case submission, and this is also definitely a recent change in behavior. Based on what I know right now, this is a significant negative impact to my workflow efficiency, because I can no longer perform those tasks until after the device is activated." I was eventually told the change was intentional, with the following statement from the Meraki product team: "The intent was to avoid confusion since if the device is not enrolled there is no need for the device link to be a hyperlink to a non-existent page." ...and my last response to them (so far) was as follows: "Until this change, the page (client details for a DEP device that was not yet enrolled) did indeed exist, and it was that way for several years. As to the 'no need' bit, I have a frequent need to change the name and/or (more importantly) assign an owner for such devices. Without that ability, I can no longer pre-configure an email profile (based on the owner) for a given device, so the experience is worse for the end-user, and my workflow is much less efficient, as I have to circle back after enrollment to take care of these tasks." If you agree, please take action, and whether or not you agree, please feel free to discuss here.  🙂 Thanks! ... View more