Good news , I received today the replacement . :-)))   Hope that they are not defective, I will install when I can. We close the premises due to COVID-19.   I had to fight hard and after 30 emails to the support they finally push the right button.     ... View more

@MerakiDave a little help would be appreciated on this one .   thank you  ... View more

Should open a new ticket, this one is dead and buried back in 2017 lol.   That said if you change the Firewall and set the static IP you need to reboot the modem afterwards or it won't release the ISP DHCP IP it was assigned, only after the Meraki is static'd and the modem rebooted. Well that was my experience with Suddenlink ... View more