I am getting error 789 on windows clients and I have followed the troubleshooting steps. However, that didn't yield anything. When I look at Uplink for my MX, I see a public IP and a WAN IP and both are different. Public IP is 180.x.x.x whereas the WAN IP is 100.x.x.x. I can ping the public IP from other hosts, but cannot ping the WAN IP. When I do a packet capture with a continuous ping to 180.x.x.x IP address, I do not see any traffic coming in to my MX even though the ping is successful. The ping to 100.x.x.x anyways fails and is not logged in the pcap. I tried to capture all the icmp traffic with continuous ping to both the ip's running from a PC sitting on internet via 4G/LTE. the only ICMP traffic that I could see was requests being sent to 8.8.8.8 and replies received from it.
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