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SdotB

I had a end user disable "private MAC" on his iPhone and his connectivity issues have subsided as the system doesn't see him as a new user every day. Still seeing the "reason reserved" in the logs however.

SdotB

The SSID in question is set to "WPA2 only"

SdotB

Thanks. I'll give that a shot. Android does have a similar feature as well called "MAC randomization" that was introduced in Android 10.

SdotB

Thanks for the quick reply. Unfortunately these are mostly iPhone and Android devices as they are on a BYOD network using Meraki Cloud Auth. I just can't quite grasp what "Reason: Reserved" means. I have other networks using a traditional RADIUS auth. (Microsoft NPS) and PSK and don't see this error on those networks.

SdotB

Hi, Has anyone seen this particular error before with users attempting to authenticate to an AP that is using Meraki Cloud Authentication? Some of our BYOD clients fail to authenticate and the history of a particular client will show "Failed connection to SSID during authentication. Reason: reserved" I cannot find any info on this particular error or what it even is referring to. We are running MR46 and MR46E. Just upgraded from MR 27.5.1 → MR 27.6 and the issues persist.

SdotB

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Re: Failed connection to SSID during authentication. Reason: reserved

Re: Failed connection to SSID during authentication. Reason: reserved

Re: Failed connection to SSID during authentication. Reason: reserved

Re: Failed connection to SSID during authentication. Reason: reserved

Failed connection to SSID during authentication. Reason: reserved