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About Newt
Newt
Conversationalist
Member since Nov 4, 2018
Community Record
8
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Jan 20 2020
3:25 PM
Does the SM Agent auto-update to the new "working" version or does it need to be re-installed?
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Dec 16 2018
8:45 AM
All MacOS devices from Sierra, High Sierra and Mojave, including those that previously worked and suddenly just stopped. I noticed the problem when I became unable to Remote Desktop into only MacOS devices but could still do so into Windows devices.
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Nov 28 2018
11:41 AM
Thanks @jm_peterson and @Kevin_C for your responses. However, I have had the same experience as @jm_peterson unfortunately.
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Nov 26 2018
12:13 PM
Hi @Kevin_C, Thank you for your reply. I have tried both but unfortunately didn't change anything. Newt.
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Nov 14 2018
6:17 PM
Hi @Kevin_C, On my Mac OS clients, the Meraki Systems Manager Agent is stuck on 1.0.95 and I'm unable to push the newer update...is there somewhere I can download it from to manually install it? Thanks.
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Nov 8 2018
12:30 PM
They range from 10.9.5 to 10.13.6.
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Nov 7 2018
4:46 PM
I'm using the legacy version of SM and recently the SM Live tools have stopped working. I get error messages like Failed to generate or fetch a screenshot or trying to remote desktop yields the error Client or agent not found. I also have some Windows OS clients which seem unaffected and I am still able to use live tools and Remote Desktop into them. Is anyone else having similar experiences or have any suggestions? Any help would be greatly appreciated. Thanks.
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macOS
Nov 4 2018
3:50 PM
Hi All, For me, Remote Desktop suddenly stopped working on existing SM Mac OS clients only, ranging from OS X 10.12.6 to 10.13.6. It used to work on these until around September. Notably, Windows OS clients seem unaffected and I am still able to Remote Desktop into them. Anyone else having similar experiences or have any suggestions? Support have just ignored when I raised a query with them. Thanks.
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