Just in case you weren't aware;  this is a public Community, rather than the official Meraki support service (these are threads rather than cases - they don't really get closed). If you need assistance with your Meraki solutions you are generally entitled to help from Meraki Support, as a part of your Meraki licensing.   Calling Meraki on the telephne generally provides the quickest/best help.     Contact details are available from within the Dashboard, via ? (top right) > Get help & cases https://documentation.meraki.com/General_Administration/Support/Ways_to_Contact_Meraki_Support   ... View more