Just in case you weren't aware; this is a public Community, rather than the official Meraki support service (these are threads rather than cases - they don't really get closed).
If you need assistance with your Meraki solutions you are generally entitled to help from Meraki Support, as a part of your Meraki licensing. Calling Meraki on the telephne generally provides the quickest/best help. Contact details are available from within the Dashboard, via ? (top right) > Get help & cases
