Yes I am, as suggested by ww (comment below mine) switching to the old version of the dashboard shows a different error: The following devices are already in use xxxx-xxxx-xxxx, so I assume the SN is correct     ... View more

This is actually interesting, unfortunately didn't solve the problem. It says indeed that the device is already claimed. "The following devices are already in use"  ... View more

This is actually what I see when I try to add the device to our organization. So I understand there is no solution to this, unless the device is removed from the old organization. I'll check with the distributor to check of the SN is wrong. ... View more

Hi, The appliance belongs to a local distributor in the country, we've got it for a POC purpose only and give it back after the trial period. The problem is that the distributor has no idea who claimed the appliance before.  ... View more

Below a screenshot, thanks ... View more

Hello @RWelch  Thank you for your reply,  My ultimate goal is to show how users located in different branches (1 branch only in this POC actually hosting a MX router) can connect to the main Datacenter securely to access different applications and resources by using Meraki SASE solution (Secure Connect I guess). I'm not sure of the difference between a SASE deployment and a regular Site-to-site VPN in this particular scenario. Branches don't have anything deployed but internet access only, my idea is to use MX routers in those branches and deploy meraki SASE for that purpose, and at the same time provide internet access through the local breakout. -> Does Secure Connect seem the right solution in this scenario ? -> Is there a way to get the Secure Connect license for this demo purpose as it doesn't exist in my dashboard. -> Is security enforced at the branch site in this case ?   In brief, I'm using MX routers: one at the HQ and another at a branch site. Branch users should have secure access to HQ resources while also having internet access through local breakout     ... View more