Hi there, I am a network and infrastructure engineer. I recently joined a company that works with Meraki MDM. Although I've worked with Cisco Meraki tech for a few years now, the MDM tech is new to me. I would like to learn and understand 2 things: 1- This company uses Meraki MDM to manage all company iPhones but does not use apple accounts on them (so features like it iTunes, iCloud, etc. are not used). Now my question; is there a feature where Meraki MDM can back up the device? I tried researching about it but had no luck. 2- I am working closely with the security team, and we would like to make sure no content is removed from the device for auditing purposes. The configuration that is currently setup in the MDM currently is pretty robust, but I did find some loose ends one being iMessages. Was wondering if there was a way to not allow the users to delete their messages that are sent via iMessages on these supervised devices? Any insight on this is appreciated as I'm still new to the Meraki MDM environment.
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