Hi, Is the MX67C online and functional in the dashboard? If yes, you can take simultaneous packet captures on the WAN and LAN interfaces of the MX and see if indeed the MX is not forwarding the traffic. In order to take packet captures, you have to go to Network-wide > Packet captures. Open two separate tabs for each interface and set the default length from 60s to 180s for example. Then, with a client device connected directly to the LAN ports of the MX, start a ping to 1.1.1.1, do some nslookup s as well and see if they are being forwarded on the WAN interface. Do you see any replies? I would avoid doing tests to 8.8.8.8 as all Meraki devices send pings to 8.8.8.8 by default to check internet connectivity and it would be hard to tell the traffic apart on the WAN interface. If the MX is not forwarding traffic on the WAN and there are no policies which might block that traffic, please open a case with Support. If the MX is offline in the dashboard, it might have issues communicating with its gateway. Connect to the Local status page and ensure the correct WAN configuration is in place. Are you using static IP or DHCP? BR, Ioana
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