Good morning. we have the order of 200 Android phones under Owner Mode. Most of them are Samsung with some Google and another brands. From a couple weeks ago, some users are reporting that the apps disapear from tthe home screen, even if they are still isntalled. Putting some phones into watch more, we found that the app list, refreshes suddlenty, like all the apps had been updated, and that deletes all the apps from home screen, in fact we found too many "app update messages in the phone" that are not reflecting into MDM Website or log for the device. cant be a launcher issue as we observed in three diferent launchers (default android drom BQ, Google Launcher and Samsung Touchwiz) I cant find anything into the profile that could cause this behaviour, any idea? thanks.
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