The cabling should not be an issue, I have a desktop connected directly to that port on the switch now, you are correct about it taking some time to update the cloud with changes so I am going to leave the desktop plugged into the port for the rest of the day and evening to see if it makes any difference, thank you all for the replies and I will repost tomorrow on any status positive or negative ... View more

unfortunately, that did not work, I even plugged my laptop into that port and cycled the port and it shows my laptop connected to it but still has the orange color and the UDLD notification for that port ... View more

I am sorry I am not sure what that is or how to do that could you please explain it?   ... View more