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About rzabayli
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May 27 2024
4:59 AM
That is what shows in Event log. I did a research and everyone keep saying that is a physical issue. But we have tried several Ethernet cables and tried to change Switch's port.
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May 27 2024
4:57 AM
May 27 2024
4:56 AM
@Purroy we wanted to see if our issue will be resolved via firmware, that's why we asked for "per device" update.
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May 27 2024
4:21 AM
Last week we have upgraded one MR36 access point to 30.6 firmware and the issue has been resolved. However, today we asked Meraki Support to update 2 APs (also MR36 model) more, and this time it doesn't help. We tried to test one MR36 in Head Office (all problematic APs are connected in our branches) and it works properly, without reboot and etc. Is there any requirements for switch's port, where we are connecting AP? Maybe MTU size or something else? As I mentioned, MR33 APs are working without an issue.
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May 22 2024
4:16 AM
At first we thought this was caused by our DHCP, but MR36 looks more like rebooting intervally.
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May 22 2024
4:15 AM
May 22 2024
4:12 AM
Hi, dear community users! We have faced an issue with brand new MR36 access points. Years before for our company we purchased MR33 access points and they are working properly all the time, still using them in our branches. Month ago we have purchased several MR36 ACs and configured them as previous models. But sometimes wireless network disappears for a few seconds. It is a repeating process, like every 2-3 minutes. ACs are connected to also new Cisco switches (C100FE-48P-4G-L). ACs are using PoE, not a Power Adapter. This problem is actual right now in 3 branches. Same switch, same MR36 AC. We can see nothing strange from monitoring in Meraki dashboard. Maybe there is someone who faced the same problem? Or could it be caused by not proper PoE? Thank You in advance.
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