This is backend, it can happen for multiple reasons (presuming a single delivery address, multiple addresses will always create multiple orders) 1) Ordering team (Disti if you are Tier 2) is placing multiple web orders in CCW 2) Ordering folks are placing order without the ship complete flag 3) Orders featuring multiple levels of MX licenses (i.e, a HW MX at SDW and VMX at SEC) will generate multiple license emails. May also effect advantage licensing, but we don't use that so i'm not sure. You can ask disti or if you are T1, your ordering team, to flag orders as ship complete and that should ensure you get everything at once if that's desired but you will not get things until the last item is available so check your lead times before asking. The partner can definitely get the emails. We get all of the emails. You just have to make sure whomever places the orders puts the right email in the reseller partner fields. We have a disti we use that goes to purchasing and actually have Exchange rules that forward only those emails (based on the subject formats) to our network engineers. If you have CCW access you can also access all this info from there. Your PSS admin can help with that possibly.
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